Food:

New menu is very good. the amount of shrimp on my shrimp scampi was excellent almost every fork full I had a piece of shrimp. the service and everything else was very nice .

Food:

Tonight we came in and stood by the door for at least 15 to 20 mins several servers walked by like they didn't see us. There was no one that said one moment please or we will be right with you. Finally once we got seated or server got our drinks and she was great but me and my girlfriend both ordered loaded baked potatoes and they were not done they were hard as a rock. Being that we both worked in a restaurant me as a cook and her being a server we know what to expect.

Food:

I wanted this to be my main hangout but slow, poor service over repeated visits has this place off my map.

Food:

waited for ever for service I ordered coffee and the server appeared put out. no coffee refill offered. no service, no tip, no repeat business.

Food:

As regular customers of our local Applebee's, we were pleased to find the same or BETTER service and food while visiting Jacksonville at this location. We thoroughly enjoyed our conversations with our host (Devan) and waitress (Alex) - very genuine and courteous young people. Our meal was outstanding. Thanks for an A+ evening.