Applebee''s Neighborhood Grill, Fort Worth, Texas Restaurant Details

Food:

Table had a sticky film when we sat down. Server had a pleasant attitude. Appetizers were brought out without plates for the table (we shared the plate the appetizer was brought out on). Food had good flavor. I was disappointed in the kid's burgers they were supposed to be sliders but the meat was a regular burger cut in quarters, which was out of proportion for each of the 4 total sliders ordered.

Food:

They were friendly and very helpful. I don't go out much and they made me feel I was welcome there

Food:

Went to lunch their with a friend and as a result of my experience, I will certainly never return to That Applebee's, if any of them.
If I could give them 1.5 stars I would.
Let's begin with how ragged the place is.
Going up the few stairs is a trip hazard and a lawsuit just waiting to be filed.
And if there was some regulation for the servers having on really bad wigs, they would be shut down!
Deplorable service!
Our server looked about 12 years old & acted like it too.
I have issues when I have to ask more than once for something as simple as water. Really?
We ordered off the 2 for $20 menu, so it was a good value
The food wasn't the problem, portions were small, but ok for the price.
I've always enjoyed the Spinach Artichoke Dip & I did so this time as well as my bourbon steak.

Food:

Went on a Saturday evening. The place was hopping. Our waiter was being trained by another waiter and their service was superb!

The food was not up to its normal standard but everyone has bad days. If anything, the removal of queso from the menu will keep me away if anything. That's at the corporate level... No fault of this store. Good service. Good experience.

Food:

The new GM for this restaurant is extremely rude. My wife and I have been good customers for three years. We would entertain business clients and eat lunch at this restaurant sometime twice a week. Lately the foods taste has been going down hill (burnt, over seasoned, etc.) The kitchen consistently sends out the wrong or incomplete orders. The final nail in the coffin happened when we began our order yesterday (9/1/2015); to set a point of reference, it was the same order we have been ordering for the last three years. The waiter (lacking proper hygiene), said he was not sure how to put the order in, and said he would ask the GM. The GM popped out of the kitchen and said "we don't do that any more." Then he turned away and walked off with our a sorry or anything. I am disappointed by the way Applebee's trains their managers in conflict resolution. I have eaten at dives where the managers are trained better than that. Shame on you Applebees. Shame on you!