Arby's Roast Beef Restaurants, Cincinnati, Ohio Restaurant Details

Food:

This Arby's on Smith Rd is just awful. I go because it's the closest but the food quality they send out compared to the Arby's on Kenwood is atrocious. Dry, crusty meat, cold fries, orders are incorrect, etc. I will be driving to kenwood Arby's from now on. I'm over complaining about this Arby's. It just stinks.

Food:

The crew members are friendly and helpful the manager is one of the nicest people i have ever met.

Food:

Two days ago you guys burt my food.

Food:

Just had best experience at Norwood location, had breakfast wrap and wife had croissant, it was hot fresh and delicious, highly recommended, reasonable too! Hits the spot!

Food:

Use to be a regular customer at Arbys until one day I placed my order and dine in then left and went walking down the plaza there at the location I went back to Arbys to refill my soda. I was approached by a manager there who talked hateful too me and said I better never do that again I told him after he talked awful to me that I been coming in there as a regular customer for about five years and the other managers would let me refill my drink and never said anything to me. I also was called a bad name by same person who came after me to make me leave A few months went by I keep going there because I didn't see the manager whom I had the issue with refilling my drink I didn't see them there until one day I walked in and I was humiliated and talked hateful too by the same person while they were standing at the front counter taking customers orders.There were at least eight customers in line and I was told to get out and never come back there again.I question why and that no one has never told me not too.I do admit I was upset the second time because this is the same person who treated me bad and talked mean and hateful to me on one occasion already and again this second time.I was tired of being disrespected too.I wasn't letting this person treat me this way no more. I am a human being.When I defended myself with words I was being chased and physically pushed thur the doors of Arbys and fell by the person who worked there.And I just had recover from serious foot surgery that I had two months ago.My opioin is there is a right way to talk and treat a human being.If someone is working with the public they should be courteous and friendly.As a regular customer going to any place of business to shop and purchase whatever or dine out at a place where I can eat that I would want to be able to keep going back without being afraid or mistreated in any way what so ever and you would think that in this day and age in our ecomony that any business would want that but apparentlly for some not...You decide