Bagel Emporium, Miami, Florida Restaurant Details

Food:

This place is great for a traditional breakfast meal, but I wouldn't recommend anything outside of the norm. Service could also be better. Location is great for those who live near, work at, or attend UM but with a Denny's three minutes away, this isn't the only option. Definitely a Coral Gables staple, though.

Food:

I'll try to keep this short. Bagels were hard, my everything bagel had everything off of it (it legitimately looked like a plain bagel) and the server was by no means welcoming.

We were served around 9:30am so I don't think the bagels should have been tough at this point. If the price was more reasonable then maybe I could understand the service and quality of food...but I wouldn't consider breakfast a good value.

Food:

This Place has been around a long time, and I have eaten here on many occasions, but the reason this get a 1 Star and that's being generous in my opinion.

I have heard on several occasional the way the store manager and owner talk to their employees. I will never support a business that treats another human this way. I was embarrassed for them.

If violence was legal, these guys need a good ass kicking. They should be sitting in an empty restaurant looking at each other, But this will never happen because of the reputation of the food. Yes the food is good, but THE OWNER AND MANAGEMENT SUCK!!!!! People like this should not be rewarded with success.

Food:

Recent poor service from manager (will no longer be a customer)

I have gotten takeout from Bagel Emporium about once or twice a month. Generally service is fine and food is OK. Recently, however, I had a poor experience with my takeout. I had ordered a toasted bagel with lox and light cream cheese for a friend. When I got home we discovered that the bagel was without lox, but had some "nova" or "salmon/cream" cheese spread, not at all what we wanted. I went back to the restaurant and told them there was a mistake and this is not what I ordered. The owner or manager behind the counter had instructed the employee to simply add the lox to the old bagel, which was by now quite soggy. I therefore asked if they could just make a new bagel. The "manager" initially refused, stating that it was "essentially" my fault and that I had asked for Nova spread (I had never heard of Nova spread before). I informed him that I had not ordered Nova spread, and I repeated my order to him. I said if he wouldn't do it, I'd like my money back. He quickly acquiesced and a fresh bagel and lox was prepared. However, the manager told the employee to charge me the difference (which turned out to be $8), which was a bit unexpected since they had (I felt) messed up and incovenienced me. If the bagel wasn't for a friend, I would have left right then. The manager never once apologized for the inconvenience, and acted like a putz. I will never get food from this place again.

Food:

Love this place! Best breakfast around. Owner is great and staff is always so friendly. Great atmosphere!