Berger Cookies, Baltimore, Maryland Restaurant Details

Food:

Amazing cookies

Food:

Berger cookies are the best!!!! I've loved them for years and will continue loving these delicious cookies!!!!

Food:

A friend of mine bought me some of these cookies from the store (so I can't speak to the company's customer service). When it comes to cookies, I'm a connoisseur of connoisseurs and these cookies are - hands down - THE BEST. The cake portion is just the right texture and the thick fudge on top is absolutely amazing. I own a digital marketing firm and every new client we sign up is getting a box of these with a letter from me! AMAZING - keep up the fantastic work.

Food:

The cookies are delicious, but the company as THE worst customer service ever. I ordered online and after they charged me, they notified me that my order wouldn t ship until at least 2 weeks after. I immediately called to cancel the order (which would not arrive in time) which began a campaign of trying to have my money refunded. No calls back, no one can confirm its been canceled, no one can refund my money. Even the owner of the company has been contacted and there is no response. It s going on 2 months of trying to get a refund for something NEVER SENT! My advice is avoid ordering from them like hte plague, but don t hesitate to buy their cookies already stocked at the grocery store!!

Food:

I ordered online over two weeks ago and have yet to receive my order. When I call, my number is taken and no one calls back. I feel I have been ripped off.

If I could, I would give zero stars.