Bien Shur Restaurant, Albuquerque, New Mexico Restaurant Details

Food:

Second time at this restaurant in 3 years. The food here is high end and the views are spectacular (make a reservation well in advance to get a window seat). My wife loved her crab cakes and salmon despite always being skeptical of seafood in a land-locked state. My NY strip stake was fair but not worth the $39. In fact, my favorite item of the night was my side dish (green chili mac and cheese)! Yeah, I love green chili.

Food:

Arrived there and ordered drinks. Sat for 20 mins...... nothing. But we did get menus. But can't use them if the service don't come around. Ill say this is the first and last time we go there.

Food:

Bien Shur,

I would like to tell you that I had a horrible experience dining at Bien Shur. My date, a diamond member and I had dinner at Bien Shur on Tuesday, May 14, 2013. I have heard wonderful things about the Bien Shur restaurant, yet, I was extremely disappointed with our meal. We ordered the calamari, which came out of a Sysco box. The calamari was awful. I wanted the shrimp dish, but I did not want the pasta or the tomato. I wanted a vegetable instead. Our waitress, Kathleen, could not give me the shrimp dish, so I had to order the shrimp appetizer. Our waitress wanted to know how many shrimp did I want and how did I want it prepared. I got 3 shrimp and I was not impressed. I ordered a Cesar salad and it was fair, only fair.

My date got the scallops and they were delicious. The chili onion rings were tasteless and again, they came from a Sysco box. We ordered the eclairs, which looked beautiful and tasted awful. I came home and added chocolate and brandy to the eclairs and they were delicious.

My date spent $100 that evening on food and we both thought it was one of the worst meals we have ever had. He or I will ever eat at Bien Shur again, as it was one of the worst dining experiences. We are both extremely disappointed in the meal.

The scenery is magnificent, and I just wish our meal had been exceptional. The food was fair at best, nothing to write home about. I will tell everyone what a lousy dinner I had at Bien Shur.

Food:

Aweful, aweful, aweful. I went for my Christmas birthday 12/25/12. We arrived at 6pm and was out the door at 6:55pm. The service was horrific. The food was ok, however my steak was not cooked as requested. Send it back, I dare you. Who knows what would have happened. The food arrived approx. 5 mins after we ordered. So what does that mean, it was already prepared though it was hot. The watress never presented the dessert tray to us, however she did ask" Do yall want anything else?" Where was the professionalism. Not at Bein Shur. I will never go back. Expensive doesn't mean quality and it was surly lacking.

Food:

Great location, the food has improved, beware of watered down drinks however. This was the 3rd time eating here and we ate in the bar. The food was a lot better than the last time we ate there. Beautiful city view comfortable chairs. They seem to be understaffed though as it has always taken a long time to get the server to come by and to get your order. Two major complaints though. I drink bourbon and know it well, I ordered my two regulars straight, Maker's Mark and Basil Hayden. both were cut significantly. I told the server who immediately took the Basil Hayden back to the bar and brought a new glass"from a freshly opened bottle" it was still cut. Complaint 2 - Cigar and cigarette smoking is allowed which I don't mind if there is air movement but it just hangs and really gets a bit overwhelming when you have a whole table smoking next to you. Also, they keep the windows closed which, if they were opened, would probably have helped.