Bojangles' Famous Chicken 'n' Biscuits, Durham, North Carolina, American Restaurant Details

Food:

Terrible. ordered an 8 piece box with a Diet Mt Dew, lite ice. screen showed an 8 piece box with a pepsi. as a diabetic, this concerned me, so when the attendant asked if the order was correct, I said no and repeated the order. he commented "I'll fix it when you drive up."

A woman was at the drive-up window. she took my card, ran it, then handed me a Diet Mt. Dew (full of ice) and said "we don't have any chicken right now, pull forward". I must admit I was too shocked to say anything - BoJangles ONLY SERVES CHICKEN!. she looked at me politely and said "If you'll pull forward, sir, we'll bring your chicken out to you in a moment." I pulled forward and parked.

I was already running late to work, but figured a minute or two would be OK.
15 minutes later (8:38 after ordering at 8:22) I left as I could not wait any longer. no chicken, and out 9.99 plus tax. Thanks for nothing BO.

Food:

super great chicken always hot and fresh

Food:

Just an ordinary restaurant on a Saturday for lunch. Restaurants beside them were full.

Food:

I have went to this Bojangle's on multiple occasions and I've had horrible service. From attitudes at the drive thru and freezing cold fries... I am never going to this one again.

Food:

Order completely wrong. Think there was large communication gap on the front line. Manager was very willing to correct but it was to late.
5-5 for getting order wrong.
1 for food quality
1 for value
1 for Managers eagerness to correct.