Bonefish Grill, Charlotte, North Carolina Restaurant Details

Food:

Use to be our favorite. After the last 2 visits I doubt we will ever go again. Food was bland & service was slow. Husband's fish & chips were just fried batter & soggy fries. The oyster Rockefeller was prepared with fake bacon bits. Horrible taste. Goodbye Bonefish. .we will wait for Pearlz to open at Stonecrest.

Food:

Interior decor is nice, however the food is inconsistent. Appetizers were lukewarm but our entrées were good. Wait staff seemed preoccupied and inattentive.

Food:

EXCELLENT Customer Service. Host had made a mistake on my to-go order. Called and told them the situation, person on the phone referred me to "Julie", the restaurant manager. She went above and beyond to make sure everything was done right. Even met me at the door, correct order on hand and waiting. Again..... Great customer service. Thank you guys.

Bang Bang shrimp is bangin'

Food:

I treated myself to the Pineville Bonefish Grill for July 4th and regret the trip. This is my second visit to this restaurant and here's my review:

1.) Staff, are very friendly and attentive
2.) food is bad and the kitchen is slow
3.) drinks are good, but, overpriced
4.) food doesn't even look appetizing, I knew that the food would be bad when I got the salad because it was mainly a lot of uninteresting lettuce thrown on a plate that was much too small.

I have also been to the Matthews Bonefish Grill and it is outstanding, so don't waste your time going to this place.

Food:

This Bonefish was my favorite place to go. My last two visits have changed my mind. My steak was over cooked last time. This visit the service was bad, with multiple mistakes. The kitchen made multiple mistakes also. These visits have changed my view of what once was considered a great experience.