Buffalo Wild Wings Inc, Minneapolis, Minnesota Restaurant Details

Food:

Their wings are okay but not terrific. I am glad these people cut ties with commercial pitchman Steve Rannazzisi. His lies about being a 9/11 survivor are offensive.

Food:

Two family members got violently ill. Usually don't complain I just don't go back but this was horrible. Manager was very nonchalant, wouldn't return phone calls, etc. We will never eat there again. Going to complain everywhere we can and tell everyone we know. What happened to the "customer comes first"? They must have left that part out of the training manual at BWW. Very sad indeed. There are numerous locations to eat and spend our hard earned money. BWW Cypress Texas :( please don't bother.

Food:

Absolutely Horrible.
I showed up at their new store locally for the advertised National Wing Day only to find that I was now in a "GUN FREE ZONE" and it was posted on the front door for any person with bad intent to see. I refuse to be labeled as an unarmed "victim" by any business which enables people with bad intent to target patrons. I will never go back to this business.

Food:

I am writing on behalf of myself, and the group of friends I went to Buffalo Wild Wings with on Saturday, April 5th @ the Citrus Heights location off of Sunrise Boulevard around 5 o' clock. First, I'd like to start by saying, never have I ever not tipped a server in my life. I can tell when a server has had a bad day; I have worked in management at Starbucks for over 3 years and I understand when my baristas are having a bad day and sometimes as a manager you need to ensure your team is leaving their business at the door. However, the service my table received from Meagan was awful. It was very apparent the last place she wanted to be was at work. After being asked the price of a specific beverage that was not listed on the menu, she simply said, "I don't know" instead of potentially increasing the tab by either asking another server or checking on the computer that was two tables away from her. When one of my friends asked her about a few of the sauces, she was absolutely no help; we got the deer in the headlights look. She got my order completely wrong and when asking for a blue moon, she brought out Coors Light. We would have had better luck serving ourselves. She spent most of her time chatting with her friends by the computer located by the bar which was a little frustrating when we were waiting to order. This is the third time I have been to this location and the service has always been questionable. I don't find it too difficult to put on a smile and 'act' like you like your job for a 4-8 hour shift. Another interesting thing I had noticed was, who I assumed to be the manager, younger slim gentlemen in his late 20's spent the majority of his time standing right in the walkway of the kitchen, swinging his keys on his finger and chatting with the "Captain". The servers had to squeeze between him and whoever he was talking to at the time with trays full of food. His arrogance was a joke and unwarranted. Not to mention, every time he passed by our table, he was staring down my friends shirt who was clearly there with her boyfriend. It was disgusting and he honestly looked like he was walking around the restaurant in circles in hope of finding a mate. I guess if I had a manager like that and I was Meagan, I would probably hate being there too. I love going to places where I can have a few wings, a couple beers, watch the game and just relax with my friends. However, Buffalo Wild Wings is the last place this will ever happen again.

Food:

Posting For a Friend
Location:
10500 East Garden Drive
Aurora, CO 80012

Hello, I have been a very loyal customer, I spent alot of time watching games and eating at the other locations and they had great service, I have gone to Buffalo Wild Wings in Highlands Ranch Denver Colorado I had great and exceptional service. I moved down to Aurora and have been to the Buffalo Wild Wings off of Havana and Mississippi, I have had issues with To Go orders, after placing my order over the phone 15-20 min before so my order would be ready. As I arrived I had to wait for 30-40 minutes to get my TOGO Order. I also had issues with dining in at this location, I had to wait a very long time to be seated, about 20-30 minutes when the restaurant doesn't even seem that busy seats were empty but yet people standing to be seated. When I take my family to dine out at a restaurant I would expect food to be nice a hot or food would be tasting like it was just made, warm is fine but when food seems to taste soggy that's terrible, I pay good money to dine out not to eat bad food, seemed like it was not made fresh and hot like restaurant food experience should be. I went to this location multiple times hoping things would change, I do love the food but the service seemed to not change after so many complaints, I have also spoken to the general manager about my experience and issues about the food and service, each time that i have spoken to the Gen-Manager Ty, he shows no concern regarding the issues I have addressed, not only his inability to manage a proper functioning establishment, he has repeatedly refused to acknowledge the service and the food was not up to restaurant standards, the issue still has not change after so many complaints not only by me, but even customers that were there waiting and complaining about the same waiting time and food not being right. After this very last time, I had a TOGO order came out wrong again, When they show the order at the counter, the employee showed everything in each box but yet again more then half the wings were made wrong,

These issues about Dining In and Togo orders time after time not good, management was spoken to about all these salutations but nothing has been done.

I hope corporate office will look into this thank you