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Bull Mc Cabe's Irish Pub, Durham, North Carolina Restaurant Details
Address: 427 W Main St, Durham (Durham), North Carolina (NC), 27701
Send to devicePhone: (919) 682-3061
Food:
06/01/2015 10:24 pmGood spot for a laid back refreshment. Large outdoor area (some covered, some out in the open). A proper pub! |
Food:
03/29/2015 4:36 pmGreat Reuben. Chipotle mayo Devine on a burger. Great atmosphere. |
Food:
08/31/2014 9:40 pmRe-reviewing as of August 2014: I have to knock two stars off from my original review. Since their remodel, they've cut a bunch of items off the menu and the quality of other items has gone downhill (especially the burger). They still have great staff and a great tap list, so I will continue to visit them often, but probably not for the food. |
Food:
08/17/2014 12:29 pmSummary: Great place for beer and just beer…don't eat here! |
Food:
06/04/2014 8:29 pmWe live nearby so my husband and I wanted to visit for a couple of beers and a burger. The beer was a sour wheat and tasted terrible to me, but the waitress said I would have to purchase a second beer, she would not replace it. Well, that really sucks! I could not consider paying again to have a better beer which made it really impossible to enjoy the rest of the visit (even if it is a matter of personal taste, customer satisfaction should be enough to change it out, and beer was principally why we came on the hot afternoon). My husband said the kitchen/cook looked unsavory anyway , so this prompted us to just cancel our order and just fold on a bad experience. Both beers were full, the waitress would only take the burger off. I explained that we were gaining nothing--not like we had drank 2 full beers and then afterwards asked for a refund--actually we were forced to pay for 2 beers we were not going to drink at all because of such a bad experience at the restaurant. Still, she did not see my point (we paid 10.50 for a bad time!) but what is more important than seeing the customer's point, is addressing the problem to the benefit of the customer, in my case not making me pay again for the same product. A good place would readily exchange it, and maybe even engage you with extra samples to try out different ones, they would go beyond your expectations even! You would leave feeling like they are problem solvers and that they care about pursuing excellence at their craft and service. Maybe you would be so impressed you would write a good review! But that's how it is with these sorts of places, they suck because they suck and better restaurants are better because they're better ! So here's one of the only bad reviews I have ever written! |