Burger King, Indianapolis, Indiana Restaurant Details

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As my boyfriend and I were walking in there was an employee standing just outside the door smoking. We head in and the manager is standing in the lobby chatting with a friend. I count to 10 rather slowly. I typically leave after 10 seconds. My thing is greet every customer 10feet or 10 seconds. There was a guy standing at the register waiting. The manager still chatting. A girl behind the counter and the smoking employee came in. The manager finished up talking to her friend. Starts to head back through the door back to work and asked the guy in front of us if his order was taken. He replied yes. The manager headed to the back. The girl that was behind the counter messed with some brooms and walked past us. Then she gave the guy in front of us half of his order. The manager came up front with his salad and nuggets. Then he starts to leave. She approaches us after 4mins of not being greated. My boyfriend proceeds to inform her why we are not eating there. She said ok have a nice night sir. This is my last night. We pointed out that the guy was smoking too close to the door, and we waited too long. She then said i was counting inventory. The my boyfriend said you were out here talking. She said. Yeah, because I haven't seen her in a while and tonight is my last night. She must have said sorry sir have a good night and okay, this is my last night close to 7 times. If you would like to see this on camera we were in at 9:10pm. My boyfriend was in a gold DC Shirt. This is the exact reason why we have stopped coming to Burger King. The employees just don't care about the customer when in all reality the customer pays their check. BK needs to crack down on customer service if they want to be better than MCDonalds, rally's, Taco Bell or Wendys. There are plenty of other places around this area to eat and frankly this BK needs to step it up.

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Not directed at all personnel there, but some make a habit of not giving change to you at drive thru until after they have given you food. Sometimes they act like they have already given it to you, handing you the food and closing the window. I'll bet this is a profitable store.

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Not nearly as busy as McDonnalds across street in gas station!

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One associate has a SEVERE Attitude problem, NOT very sociable to customers or fellow workers