Cafe Passe, Tucson, Arizona, Coffee Restaurant Details

Food:

Best cappuccino, and amazing breakfasts using a hot plate, best smiles behind counter

Food:

Friendly counter staff, good coffee, great patio

Food:

Went this past Sunday (3/15/15) and discovered that Cafe Passé is exactly that passé. THE worst restaurant experience I've had in a while anywhere; I should have known something was not right when my buddy who placed an order for a bagel and side salad but had to wait half an hour for his order, and only received it when he went up front to check. I stood in line for over 6 minutes to order a bottle water and a smoothie, yep you heard that right 6 minutes for a non-food order. This was after I reached the order placement counter. The young lady trying to make it seemed to have NO clue what she was doing and left her station to delivery drinks to other un-seen customers, twice. When I politely asked when I may expect my non-food order she seemed distressed and bent out of shape. After about 20 minutes, I finally received my order of 1-bottle water and 1-smoothie and as I was trying to salvage the visit with my friends the manager on duty or the owner approached our table, it was hard to tell; I thought she was going to ask us for spare change she looked as if she only makes enough money to supplement her dumpster diving based on her outfit. She tried to defend this inept employee, mentioning how proud she was of how she is unable to make a smoothie, how she shows no urgency when making orders, feels it’s more important to have peripheral conversations with random ppl rather that concentrating on the task at hand, you should be very proud of the level of mediocrity you promote. its rare. Their reasons for the slower than a snail service was they were shorthanded. Well, that seems to be more of an excuse than reason especially when taken into account the number of other employees that were there. During my visit because biz was slow (I know why now) there were almost as many employees as customers. I just hope the next owners of this restaurant values their customers more or it will become as Passé as this Cafe. let me get a jump on wishing the coming new owners luck, and to be patient this space will be available before you know it.

Food:

Ordered a sweet on you smoothie instead of asking me if I wanted anything else because they ran out of almond milk he made my shake with water. They also did it with another customers while I was there, they left things out of her sandwich. this place is the worst!!!

Food:

I stopped in yesterday at one of my favorite cafe's in Tucson, Cafe Passe. I walked a few blocks through a blast furnace (Tucson in the summer) to get there because they have a wonderful ambiance, delicious food, and perhaps the best coffee in Tucson. I wanted to have lunch, coffee and dessert there while doing some homework for a summer school class I am taking. I have been going to Cafe Passe for years. I have introduced many of my friends to the establishment. I introduced my daughter to Cafe Passe and it has become a regular favorite for her and her friends. I always tip generously in the tip jar even though Cafe Passe isn't a full service kind of place. Yet, the snotty girls working the counter yesterday just about ruined the experience for me. I may be OLD, but I don't think that means I deserve to be treated to equal parts disdain and sarcastic derision on my visit. Shall I be specific? I helpfully carried my lunch dishes to the back counter by the door to the kitchen by the sofa area and when I passed in my plate, I asked, "Can I order a coffee here?" I had my computer set up at one of the sofa tables and didn't want to walk around to the front and leave it unattended if I could help it. The girl looked at me and said, "Well, we are a coffee shop (duh)?" She must be a little SLOW, because she didn't cotton on to the fact that I meant there, at the back counter by the sofas. When I spelled it OUT for her, she was so helpful as to insist that I leave my stuff and walk around to the other side. Which I did. I ordered dessert and coffee. They served me a tepid cup of coffee in a to go cup (I didn't ask for it to go). They acted all put out when I asked for a HOT cup of coffee instead and I got the derisive snort treatment over asking for a little cream, sugar, and a cinnamon sprinkle with it. Wow. What's the problem? Ageism? Is 50 to damn old for common courtesy at Cafe Passe? They seemed plenty chatty friendly with their younger peers in the establishment. What's the deal? Well, I told my teenage daughter, who works in food service, about it and she wanted me to call the manager. Will this comment suffice? Maybe Cafe Passe can afford to alienate anyone over a certain age? This seems a shortsighted strategy to me. In the end, I will probably go back, in hopes that the staff gets a personality adjustment - or they get new staff. Otherwise, I think I will switch to Revolutionary Grounds or Epic Cafe. They are interesting cafe on 4th Avenue too.