Caffe Roma, Cleveland, Ohio Restaurant Details

Food:

A wonderful place

Food:

The place is clean and very cozy. They are having good selection of coffee. I like the staff - friendly and with smiles. The prices could be better. Oh, and the coffee they are serving is good.

Food:

Seriously the worst restaurant experience in my life. The Veal Marsala tasted like a maple syrup pancake, the calamari was as chewy as a rubber band, and the frozen veggies that they put in a pretty poor excuse of penne, were completely water logged and under seasoned. ( Pasta was way under cooked and far from el dente and the sauce was super watery and flavorless) After taking a few bites of everything, we finally chose to tell the waitress (whom was absolutely a sweetheart) that we simply were not happy with the food. The owner stormed over to us, and argued with us about everything. She literally grabbed bites of our food with her dirty fingers, and threw them into her mouth and without even cheweing them she swallowed them whole and said everything was delicious. After I point out that I am a chef, and we both know darn well that the Marsala did not resemble Marsala under any circumstance (and for $17) and how the Calamari was as rubbery as chewing on a shoe she comes back with saying how she thinks the cooks must not have added enough water or flour to the Marsala sauce and says how there is no way it is maple syrup because she doesn’t have that in the kitchen. Um, do we not know what maple syrup tastes like? Regardless if that was their ingredient, it still TASTED LIKE SYRUP! She also argued that the calamari was still perfect and if we still disagreed she would be willing to just throw it back into the fryer. Um Seriously??? When a customer has to come out and say “Are you honestly arguing with us, are the customers not always right” and she says that her food is delicious and that we are crazy, needless to say we will not be back.
I highly suggest the sweet waitress gets a new job. This place is clearly going under.

Food:

This restaurant has great food at a reasonable price. The dining area is unique with all sorts of pictures and maps on the wall. They have a lunch menu and gelato also.

Food:

I thought the food was fantastic! The waitresses and staff are very nice and all of the food on the menu comes from family recipes. When you order, you get a lot for your money.