Food:

Loving the new staff! The pizza is awesome and service is fast and friendly. Love stopping here. They recognize me!!!

Food:

Omg!!

Food:

Over time, I have always enjoyed stopping st Casey's at 2243 N. Cotner for a sub sandwich on my way to work. The staff has always been very friendly, courteous, and professional. However, today around 1:10 p.m., was the worst experience ever. They were not busy, maybe a total of four customers in the store. I was not greeted as usual. There were three women working behind the register counter. (None who I recognized as the usual staff I see around this time of day.) I use the term "working" loosely, as they all seemed absorbed in conversation among themselves. One made eye contact with me when I entered the store. I went to the sub counter and stood there for several minutes, one clerk having made eye contact with me from the register counter, and then went back to being engaged in conversation with the other two. I stood there several more minutes, again eye contact was made. The one person went around the corner and started to stock a self or something, the other one finally helped someone at the register, and the other just stood there. Needless to say, I took my business to Subway.

UPDATE: Corporate responded to my complaint. They took it very seriously, even watched video footage. Corporate sincere, apologetic, and took action. Changing my rating from Disliked It (based off incident) to Liked It (because of final outcome).

Food:

Their pizza is freaking amazing.