Celebrate At Snug Harbor, Staten Island, New York, American Restaurant Details

Food:

The venue went through quite a transformation in 2014. We were fortunate enough to wed there in September 2014. We have read the negative reviews, and we're sure many of them carry validity, but we honestly believe Celebrate at Snug Harbor has received those reviews very productively and turned itself around.

We locked ourselves into a contract with Celebrate over a year and a half before our wedding day. To be honest, we were getting worried about the poor experiences being posted online. We felt the best way to approach it was to be open about our concerns. Our event specialists were forthright and understanding. We very much appreciated their acknowledgment of how things had been far from perfect and how they were hell-bent on improving.

Come the big day, I was not at all disappointed and would definitely recommend this venue! I totally understand that just a few months prior, many couples would be in complete opposition. But we saw things transform, and we think that speaks wonders to Celebrate's commitment. Everything came together beautifully, and we wholeheartedly attribute it to Celebrate since we didn't have it in our budget to hire a planner. The ceremony and reception were gorgeous, the staff was attentive, and the food and drink were fantastic.

Food:

DO NOT have your wedding here! This venue is disorganized, unaccommodating, and unprofessional in their dealings.

I had my wedding and reception here in July 2014. It took the Celebrate at Snug Harbor team over 6 months to provide a decent contract -- due mainly to poor management (with no experience) overseeing our event.

We were so frustrated with the management, that we ultimately asked only to deal with the owners. Even still, we received our contract only 2 weeks before our event, despite numerous phone calls and e-mail reminders about items we needed addressed. Had we not already been locked into the nearby hotel, we would not have moved forward with Celebrate at Snug Harbor.

As a client, you can expect the Celebrate team will not be on top of e-mails or phone calls and will drop the ball unless you do their job for them. The Celebrate team even went back on their word about things they promised us and our caterer.

As if this wasn't enough -- one week before the wedding, we found out the Celebrate team failed to let the landlord (the Parks Department) know where our tented reception was going to be held. This meant we did not have permission to pitch our tent at Snug Harbor. Our planner was luckily able to resolve everything days before the wedding, but with no help from Celebrate (who was trying to blame our tent company for their own mistakes).

Hours before the reception, the Celebrate team threatened to cancel our reception!! They sent us numerous incorrect invoices in which they overcharged us by a couple of thousand dollars and refused to correct this. After 2 hrs of bickering on our wedding day, we finally came to an agreement.

I would never recommend this venue to anyone. It's such a shame because Snug Harbor is such a beautiful, hidden gem, but Celebrate at Snug Harbor's management is unreliable and disorganized -- which I imagine will hurt them in the long run.