Chateau Dupre Hotel, New Orleans, Louisiana Restaurant Details

Food:

first of all let me say that we always stay in the older hotels.....i like them. elevator was still broken......you had to go outside and up what looked like the service entrance..i little creepy....security???!?? then we start to take showers to go to the show.....no towels. had to go down to get towels...........a/c wasnt working. well, at least not good. we turned it down before we went out......hoping it would be cold when we came back.....nope. it was very early morning and i knew there were no maintanance people because i had already tried to get a remote for the tv and they said that was a maintanance issue.........so no remote either. i might go back if we are only going to stay for one night, but not for any longer. although the people were very nice thanks

Food:

We knew by the price of the hotel that this wasn't going to be a 4-Star experience, but to give it one star is generous. If you're ever forced to stay in this hotel, be sure to ask for another room besides room 319.

1. The hotel keys wouldn't work after we hauled all of our luggage three flights of stairs. The elevator was inoperable. I needed to go back downstairs to have this fixed, only to find that the "credit card" keys couldn't be used. Regular keys had to be used.

2. It was very clear that this room was an afterthought. The elevator shaft is actually part of the room. I was quite impressed at how well they were able to create a room with an elevator shaft in it.

3. 55 gallon trash cans were holding the emergency exit doors open for all floors. The smell, as you can imagine, was not pleasant in the stairwells.

3. The bed sheets did not look remotely clean. It was as if someone just made the bed without changing the sheets for new customers... for the last month. There were no towels. We helped ourselves to the towels at the end of the hallway. The towels were more dingy than the sheets.

4. One particular light fixture was broken. Instead of fixing it, they tied the LIVE WIRES together. Oh yeah, this particular light fixture is in the BATHROOM. No electrical hazards here.

5. The mini blinds wouldn't go all the way down, so you could see straight into our room. Normally, I wouldn't really complain about this since I'm staying on the third floor. However, the view looks right into the multi-level Marriott garage. I'm sure someone got a great show from us this weekend.

6. A mouse crawled across the floor early in the morning.

Whatever you do, proceed with caution.

Food:

Sketchy elevator was shut down just after we'd arrived had us climbing 4 flights of stairs to our rooms, and the locking mechanism in our door also broke on the 1st day. The desk attendant refused to come look herself until she'd given me new cards and several other people had tried the door = I had to climb the 4 flights of stairs 3 times before she finally came up with me on my 4th ascent. One in our party has a surgical knee, and even considering that along with the broken door issue, they "refused" to change or rooms, claiming the only other available rooms did not have working ACs... I would never book here again.

Food:

We were driving from Florida and wanted to stop for the night in new orleans so we found this place, and despite the negative reviews we decided to try it out. We had booked earlier, received confirmation codes, and had been charged already. When we got there I tried to show her our reservation but all she said was "nope." I showed her the confirmation as well as the debit for the hotel. She so they're was no vacancy and was very short and rude with me. We were stranded in new orleans for the night with my money still stuck in limbo while it was returned. Terrible customer service, it was old and worn, and I will never go back. We found a much nicer hotel a little further away with a much nicer facility for cheaper. STAY AWAY FROM THIS PLACE!!!

Food:

This sad, dilapidated hotel is the only hotel that inspired me to write a review - sadly ALL negative. Avoid this hotel. This isn't 'no frills' - it is NOT maintained, cheap beyond words, and barely serviceable. We needed an elevator for our handicapped traveler - and that motivated our choice. We regretted it. They don't have enough towels, wash clothes, or hair dryers for every room. We had to 'wait' for other guests to leave in order to get a dryer or wash cloth. Mid-stay they tried to charge more $$ for our 3rd guest's towels - while SIMULTANEOUSLY failing to provide maid service or resupply basics like toilet paper. It is a sad, sad building.