Cheeseburger In Paradise, Indianapolis, Indiana Restaurant Details

Food:

Great environment and decent food!

Food:

I never write reviews but my experience was SOOOO bad I had to this time. Our meal started with me ordering a sweet tea. I was brought an unsweetened tea instead which I didn't complain about because I have been trying to lose a few pounds anyway. Then I saw black flakes floating in the bottom of the glass. I sent that back and was given another after about 15 minutes (presumably them making a new batch). I ordered a burger, fries, and salad. I had to ask for my fries to be brought out since they forgot those. My date got the gumbo, and two tacos. The toast was black (burnt). The rice in her gumbo was so dried out it didn't even seem like it was ever cooked and the vegetables were completely raw in the soup. Even after that we were still patient with our meal. The lime for the tacos was dry and very bitter and the sauce tasted funny like it may be a little rancid. Then we saw a dark hair embedded in the top of her taco. It must have been from the kitchen because it was covered with some of the topping. I decided to call a manager at this point. He wanted to know what he can do and we told him to take the food away. I was so disgusted by that time I still had all my fries and over half my burger left and I didn't want to finish it because of the apparent sanitary state of their kitchen. The manager coaxed me into taking it with me although I threw it away when I got home. We asked how food like this could even get out of the kitchen to be served and he gave excuses about how the toast only cooks for 10 seconds and is hard to get right. I tried to explain to him again that this issues with our food could be seen prior to being served but was given more excuses. I finally understood that he didn't really want constructive criticism; and he only wanted to appease us instead of dealing with any issues his restaurant may have. He comped the gumbo and tacos but still charged for the tea, burger, and fries. He also gave me a card for a free meal up to $15 and let me know that I would not be able to get any difference back if the whole $15 wasn't used. He then apologized to the waitress that this happened and said "This is the food industry" as if this is normal for them. Although I should have refused to pay anything I paid anyway and decided to share the experience. Maybe they will read this and realize they could make more money by making their staff produce quality and keeping an eye on what they are doing rather than comping meals to avoid the real situation. Don't go there.

Food:

i work at Best Western right by there, and we always send people to them. Very friendly staff, great food, fun atmosphere, and AWESOME ALCOHOLIC DRINKS!!! Love this place!!!

Food:

This restaurant is the definition of mediocre. I was in the mood for a burger, but I just wasn't impressed with what I got. The cheese was sweating oil and was only half melted, the bacon was half-cooked, and the sweet potato fries were just boring. The meal was generally bland and unexciting. The fried pickles were pretty decent though. They were less greasy than I've had at other places in town.

I hadn't been to this restaurant in a few years, and now I remember why. It's not that it's bad exactly, but when there are better choices around, why would you choose to go here?

Food:

I pass this spot every time I go to ft Wayne. Actually I pass both locations. Well this time I decided to stop (at both locations) one on my way to ft Wayne, and the other on my way back. So glad I did. This place is so good I wish there was one in Nashville. Plenty to choose from on the menu. With a name like Cheeseburger in Paradise I had to get a burger, and it was really good. At the other location I had the spicy buffalo nachos. While I was disappointed at how dry they were, they were still really good. Added some ranch to make them wet and I was fine. Finished everything off with chocolate nachos. I will be next time I'm in Indy.