China Town, Charlotte, North Carolina Restaurant Details

Food:

i been to this location several times but in recent months the quality of service has gone down dramatically. On a previous occasion I arrived home to find half my order missing on the next i received the wrong food. I ordered fried wantons but received spicy boiled wantons. This last indecent that happen yesterday is the end for me. I called in my order as usual and when I arrived there was one person ahead of me. It was taking a while because one person was taking phone orders and counter orders and taking care of the carry outs. After a few minutes the line behind me was 5 or 6 persons long. At this point he takes the order of the lady in from of me and begins running her credit card when a Caucasian gentleman comes in walks past everyone to the front counter. I replied I did not know there were two lines and a man behind called him out to which he replied that his order was carry out. I replied so was mine the man behind says his was carry out also and someone else nodded their head that their indicated agreement. The man apologized and step back and when another man came from the back to the front of the line told him theirs was only one line and all of us standing in a line were first to which this guy replied sorry. But then the guy behind the counter finished running the credit card and the lady stepped away and i stepped up. At this pint the guy behind the counter looked at me then at the two guys who broke line and ask them what would they like. To which they replied hey she was here first. I mean at this point I had been standing second in line for ten minutes, I was in the restaurant when only one other person was in line and he acted as though i was invisible. I am ashamed of myself for just paying for my food and leaving. I pretty much new the reason behind all of this because I have experienced it at other Chinese restaurants and like those I will never go there again. This kind of things happens all too often. My money is good enough to pay only if I am treated like a second class citizen. PS: they tried to give me the wrong order the tickets somehow got mixed up. If you decide to go always check your bag before you leave.

Food:

Very disappointed. Take out soup was cold and had little flavor (wonton soup and egg drop soup). Shrimp toast was dry and overcooked and pieces were very small. Can't speak for other food but mine was a waste of money.

Food:

poor quality of food pork foo yong was reheated and dry tasting,po
rk fried wantons were reheated and was like rubber that could not be chewed

Food:

Best spareribs in the area
Other food good to excellent. People who do not like are probably southerners who never tasted any good food.

Food:

Rice is always hard and when they mess up on your order they call you a liar indirectly...can never get order right and the older Chinese lady there is very rude no customer service skills at all they should keep her in the back away from customers...yes food is ready in 10 minutes however, I'd rather wait 20 minutes to have fresh rice.