Cold Stone Creamery, Omaha, Nebraska Restaurant Details

Food:

The ice cream is really good, super creamy and a lot of options with ice cream and also toppings. Candy toppings, syrup toppings. They have ice cream cake and caramel apples and candies. There is a lot of choices but it's totally worth a stop by for a cold treat, not super cheap but like i said.. it's totally worth it

Food:

This location is the worst of worst for customer service and wait time to make payment. Visited it lot of times and never had good experience, too long lines and the reason is the payment system! I gave order for 2 ice creams and 10 gift cards, made payment and the machine was not working to give the gift cards. Was asked to wait and 40 mins later in spite of repeated requests they didn't give me my gift cards. So I asked to refund and they said they can't issue refund for gift cards which have not even been issued! Finally the manager came and offered me to comeback this morning and that he will keep them ready and give me $5 token gift! Went this morning got the cards and was not given the token gift. On asking was told that it was never said!

Coming to the products (ice creams!) I would give a 3 star. They are not great, but they are not worst either. The toppings and mixture combination will make the customer satisfied as one of them will be OK! Hopping that they choose one that they like! Location and lack of competition is to their advantage otherwise I wouldn't go there.

Food:

The store located at 120th and Blondo Street blew my mind with delicious and refreshing sorbets, along with friendly service. Thanks!

Food:

Really good stuff . The employees could move a little faster when there slammed but the ice cream is so good .