Colorado Springs Marriott, Colorado Springs, Colorado Restaurant Details

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Great accommodations that are isolated from other hotels. Staff is amazing and very accomadating

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Always clean. Friendly and helpful staff. Good breakfast.

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I was so excited about getting to stay next to Pikes Peak. After requesting and told by the hotel that we would get a room with a mountain view, my heart was broken when I ran to the window only to see a highway view. Also, after going down to the restaurant to pick up some dessert to take back to the room, I was told without explanation due to "a situation" on my floor I wasn't allowed to return to my room. Ok, I get it, things happen but could you at least tell me why I have to sit in your lobby while my ice cream melts? Finally, on our way out, I stopped to grab a Starbucks. After realizing I didn't get the right coffee, I went back to get the right order. The employee told me I ordered the wrong drink... what? Even if she was right, and she wasn't, what kind of customer service is that? Or any of these situations? I do have one good thing to say, the room was clean. Maybe the cleaning staff should be running the place.

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My stay here was absolutely amazing. The housekeepers are very friendly...well the one i had December. She has a very positive attitude and went above and beyond to make my stay comfortable. She even left a note. If all Marriotts had housekeepers who did they job eith a smile. I would stay more often. THANKS MARRIOTT FOR MAKING ME FEEL AT HOME AWAY FROM HOME

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The staff is friendly. The hotel it's self is run down, and very poor quality. Walls have tape on them. Beds are old and hard. Rooms are very noisy.