Cracker Barrel Old Country Store, Cincinnati, Ohio, Family Style Restaurant Details

Food:

every time I go the food is good and the customer service is excellent

Food:

Stopped in at 3:30 pm on sunday 1/24/2016. Was seated as soon as we came in. Then sat for 15 minutes without anyone else saying or doing anything. We left and informed the seating people what happened......not typical of any cracker barrel I have been in. Went to get a sip of water no water fountain on way out. Is this cracker barrel going out of business?

Food:

Very nice, and on top of things. Super nice and warm. Best restaurant yet.

Food:

got here around 11 am. it wasn't a very good breakfast for me. I ordered the egg white omelet with country ham. first off the ham looked old and it looked like it had been thrown in the microwave, the hash browns also looked like they'd been standing for a while, nothing seemed fresh. omelet was small. for 12.27 I'll take the lost and go somewhere else.

Food:

I had an unfortunate incident at this Cracker Barrel in Forest Park, Ohio. I came in to pick up an order and stood under the sign that said To Go and Pick Up. As I waited the woman behind the counter was waiting on a lady and looked at me and said. I have to wait on her first now, I said, I see that. She then said I thought you were going to ask me a question. I'm like, is she serious?? I had not opened my mouth to say anything but this woman had decided that she wanted to talk down to me as if I was a child. I go to Cracker Barrel often. What if I did want to ask a question?? Is this not allowed??? This one incident has left a sour taste in my mouth. I did contact the manager, John who was very supportive and said he would pass this on to the general manager. I talked to the general manager who's name is Scott and he was apologetic but for some reason I'm still just not satisfied even after talking to him. He seemed to think that because the manager took off 50% of a meal that I shared with my friends the next day should have been sufficient enough to make me forget about the way I was treated by their employee, named Marcy. I could care less about that. My dignity and pride mean a lot more and I do plan to contact Cracker Barrels corporate office to air my concerns regarding this particular Cracker Barrel.