Ding How Chinese Restaurant, San Antonio, Texas, Chinese Restaurant Details

Food:

Still the same as long as i can remember good food awesome service one of the best chinese american food resturants in S.A.

Food:

Been coming here every Tuesday for the lunch specials for over 2 years. Superb décor, excellent food, great prices and friendly/attentive staff. I'm always greeted with a smile, my food is always fresh, and the fact I come here often speaks for the rest. The ONE suggestion I can make is the entry to the lot from Callaghan is very uneven and full of potholes. A minor inconvenience but that would be a lovely fix. Great place, great people, great food. Ding How really is the best in Chinese!

Food:

Love this place, have been going for decades. Quality food, great portions, and a great price. Love their lunch specials and their sesame chicken for dinner.

Food:

Great experience? Haha I'm still waiting for my waitress to ask me was there anything else I need. Wife vomitted 10 minutes into eating the plate she had. Fried rice hardly needless to say my 2 y/of daughter ate nothing on her plate but fortune cookies. Because how can u mess that up right?

Food:

The decor in the entry and the unique building set high expectations.
The building is well kept, and fairly clean. The floors and tables are excellent, and the sculpted paintings on the wall are amazing. Where the let down occurs is consistency. The three sections of dining all have a different roofing pattern to them, and the foam drop panels are a horrible contrast to the elegant looking paneling present in the area you first enter. As a person niggle, I found the 8 independent light switches that were not level or in a line, to be distracting and looked of poor planing. There are ganged panel boxes that take care of that.
I think that is enough about the building, so let's talk about service. The wait staff while I was there (around 2:30PM Sunday) was very quick to respond, and very attentive. Excellent marks there. The delivery of appetizers was elegant enough. Having the 6 crab rangoons brought on a silver platter was very well done. The egg rolls seemed lonely, and the presentation lacking. They were places on a small plate in the middle of a larger plate. When the food was brought out, the state of the food cart was a bit of a disappointment as well. The cart look aged, and worn, something I would expect to see living the last of it's life in someone's garage holding tools. The plastic glasses could use some replacing as well, as they are badly chipped and sharp around the edges. Then we get to the presentation of table amenities. The sweet and sour was in a plastic squeeze container, which I find to be fairly common. However the sugar and soy sauce also were. In a place like this I would expect to find soy in a decorative container, or at least a Kinkomen refillable.
The quality of the appetizers was great. I found the egg roll to have a tad too much meat and would have preferred a little more vegetables in there. That being said it was excellent. The rangoons were not a let down either. So we finally get to what the reasoning behind the three stars; the delivery of the main course. I would describe the wait as average. The problem started when the food got to the table. Both dishes that were ordered were cold on the outside, as if they had been cooked a while ago and sitting out. The middle remained warm, not hot. It did not have a fresh experience. The fried rice that was received, and the temperature of the chicken hinted toward the food being frozen, not just prepared and refrigerated. However at the price point, I can't find settling for food that was not prepared after being ordered, and the time certainly allowed for it.
While I'm not going to say the place was bad, it failed to live up to the expectations set by the entry and building style. While the initial atmosphere meets the menu prices and presentation, it begins to fall short when you see the inconsistencies. For the price and style I would expect far greater than a buffet, but I'm not really sure the food met that quality standard. The appetizers for sure did, but the main dishes (combination fried rice, and combination lo mein) did not.

May come again for a second shot, will follow up here if my findings are different.