Francesca's Al Lago, Madison, Wisconsin Restaurant Details

Food:

Great gluten-free and 'regular' brunch offerings. Rating 5 stars because of how helpful staff were when we needed to find parking for a family member who is handicapped. The street in front of the restaurant was closed to traffic I thought we would have to cancel our reservation. Staff pointed out accessible parking and elevator access for us. We thorougly enjoyed our meal. The server was attentive and friendly.

Food:

Awesome entrees.

Food:

Usually the order takes a while here, but the food is good.

Food:

The service was terrible! We were one of two tables on Saturday. Got one drink order never asked if we could have another. Served a 1-1/2 year old baby pizza that he grabbed immediately. Goods news it was cold. She brought our apps 1 at a time (slowly) and served main course 1 at a time. Do they have trays? I could go on but it was the same for dessert and coffee. I had to stand up and make eye contact for her to start clearing our table. I don't know to blame the server because she had no clue. I blame management for not training properly. Our bill was $160 that could have been spent at one of the many great restaurants in the area. Not going back because of service. The food was very good.

Food:

Bummer that people are down on this place, my wife and I have had great service every time we've been there, and the food is great. To be honest, I'm someone that doesn't go to chain restaurants, though this doesn't feel like one. Food is good, we love the pizza. We've always had great service and the location is great.

We also held our rehearsal dinner at Francesca's and everything came out perfectly. All of our guests loved it, and continue to talk about the meal.