Freddy's Frozen Custard & Steakburgers, Aurora, Colorado, Frozen Dessert Restaurant Details

Food:

Food was good however service was poor. Ordered from the drive through and repeated the specifics twice before pulling to the window. I again repeated what I had asked for to make sure there was no mistake, the worker shrugged and handed me my food. I pulled into the parking lot to check and found that the order was incorrect. When I went inside to receive the correct food, the cashier was very standoffish. Won't be returning to this location.

Food:

The just messed up my order for the second time in a week. 20 min ago I went in the drive thru and gave basic instructions and he repeated them back. Get home and the order is wrong, again! He never gave me a receipt so I can't even prove it. What a waste of $12 twice in one week.
So disappointed.

Food:

Very helpful and extremely friendly employees. I was having an extremely bad day the day my fiancé and I ate there and I know I probably was a little standoffish towards them yet they stayed friendly and even brought our food to us when they noticed our hands were full with our very very busy 6month old little girl. By far the best customer service I have experienced in a long time anywhere. My only complaint was the music was too loud which made talk a little hard.

Food:

Just moved here from CA. Missing In & Out. Let me tell you. Freddy's blows it away. Soooooo good. It's my new addiction. Good service. Fresh hot burgers and oh my god those Oreo cookie sandwiches.

Food:

came with a group of 5, all ordered food at the same time, 2 easiest orders came out 10 minutes later than the rest of the group that has already finished eating. By the time food came out, was already cold on a hot dog that i ordered was done unprofessionally smashing the bun. asked for a refund and never got it back. will never go to this place again. treat you like in mcdonalds charging 6$ for a hotdog with a smashed bun.