Freddy's Frozen Custard & Steakburgers, Omaha, Nebraska Restaurant Details

Food:

I've been to the Freddy's in Grand Island, and it was SO much better. Better service, better food, cleaner, and much more family-friendly. I'm not exactly sure if it was this Freddy's in Omaha, as I'm not from the area, but I know the manager's name was Rena. She was horribly rude and looked poorly hygienic, hair was a mess and hands looked dirty! I didn't even want to eat my food for fear she touched it. She was also very rude to her employees right in front of us! Not the way you should handle a restaurant and staff, lady! Sad to say it was the WORST Freddy's experience I'd had.

Food:

not the best of the locations in town. The music is way too loud here at this location and it is more often than not dirty. They seem to have a hard time getting the order right here.

Food:

Ordered at 12:29. When they called my number to pick up food. It was wrong. They put cheese on a hamburger. So i went back to get a refund. Ordered again. Same thing happened. Put cheese on a hamburger. So i went back up to get a refund. I ask for a manager to take my order. Now at 1:10. 41 minutes later i get a correct meal. It happens alot here. Your meal will be wrong.

Food:

Worst fast food I've ever eaten. The hamburgers were nasty - if the patties was any thinner you'd be able to see through them, and they had gross crusty pieces around the edges of the burgers. Don't let the name "steak burgers" fool you - McDonald's hamburgers are gourmet compared to Freddy's. Their french fries are like shoestring potatoes, only they are flavorless. No seasoning, no salt, nothing. We also got the Nutter Butter ice cream sandwich, which was stale and inedible - I took one bite and had to throw it out.

Food:

I had never eaten at a Freddy's before but I visited this location on a recent business trip to Omaha and absolutely loved it. I ordered the 'Double Steakburger California Style', a side of fries, and an iced tea. The burger itself was absolutely delicious. Some people compare Freddy's to "In and Out" which we have in abundance in California but I actually think Freddy's burgers are superior. Also the fries were much better than other fast food chains.

I spent a few minutes chatting with one of the managers about the local area and the history of Freddy's. She was very pleasant to talk to and seemed to really care about her job and the condition of the restaurant. The rest of the staff were friendly and welcoming as well.

The interior of the restaurant was very clean and the men's restroom was practically spotless which is a huge bonus when it comes to eating at a fast food restaurant.

One of the nice things about this place was that there is ample parking and it's close by to some nice grassy fields. It would be a great place to eat outside on a nice day. I highly recommend this Freddy's.