Garibaldi Mexican Restaurant, San Antonio, Texas, Mexican Restaurant Details

Food:

Always an excellent experience for me. Their carne guisada is out of this world! I love it for the homemade wheat tortillas! Excellent tea as well!

Food:

Bad customer service & the food is terrible.

Food:

Tortillas are fresh and hot, enchiladas are always tasting great.

The problem, the service.

As a white girl born and raised in San Antonio I'm used to getting subpar service at any authentic Mexican restaurant, but waiting 20 minutes for a refill on coffee, and having my food brought to me and thrown down infornt of me as she walks away quickly before even asking if anything else is needed, still not getting a refill, and having to ask for one when she finally returns minutes later when my entire enchiladas verdes plate is nearly gone to bring us our tortillas, I have to ask for my refill because of her lack of giving a damn my coffee cup has been sitting empty on the edge of the table for twenty minutes. Service was terrible. When I finally got my refill, added the individually wrapped creamers and sugars and stirred, a fly floated to the top of my mug. And when she came to drop the check, she made sure to ask if I needed more coffee even though my cup was obviously full and the dead and coffee soaked fly was sitting on the side of my white saucer, and I even made it a point to let her know about the fly in the event she didn't notice what was in front of her... And she literally said nothing, grabbed my plates and walked away. After waiting a few minutes in the hopes she may return with a fresh coffee or a manager to apologize for the inconvenience, I realized she didn't intend to come back by my table (table 2), so I paid and left, without leaving a tip. I have been in the food service industry for eight years as a waitress and bartender and am appauled by the service standards at this particular Garabaldis location. I understand the occasional fruit fly managing to find it's way into a drink, but having to ask for a refill in the first place, having made it a point about the fly and having nothing done about it, not even an apology, I can't believe it, but then again...

Food:

Fresh, hot Homemade tortillas!!!! Carne Guisada Is very good, cheese enchiladas very good as well. Service is pretty good.