Giovanni's Pizza, San Antonio, Texas, Pizza Restaurant Details

Food:

Textbook example of how not to run a business. Was charged $15 for an advertised $8.99 special. The calltaker is extremely rude. Evidently saying "thanks" and abruptly hanging up the phone is their standard goodbye. They did it to me twice. When I asked why they overcharged me by $6, the (gross) driver told me it was a $2 delivery charge plus taxes. Evidently San Antonio has a 50% sales tax rate. Needless to say, the quality of the pizza matches their service---after a few bites, I trashed it and decided to go to McDonalds. I'm not the type to gripe online about anything, but this was just ridiculous. How are these people still in business?

Food:

Same deal as everyone else. My total should have been $31 and I got charged $41. Took 1.5 hours to deliver. Oh... and the gave me 2 little packets of FAT FREE ranch for a whole order of wings. Avoid these clowns.

Food:

The other reviews in here are right!!! They overcharged, took twice as long to deliver as they said and were entirely RUDE!! On top of all that they sent a driver with NO CHANGE???? I call BS... save yourself the trouble and order from a legitimate restaurant these people aren't worth wasting your money on!

Food:

This is not only the worst food but the worst service! Food was two hours late! we paid $34.00 and did not receive the correct sandwiches and they left out the appetizers. When we called they said they DO NOT GIVE REFUNDS although the entire order was screwed up!! Not sure why they are still open. DO NOT ORDER FROM HERE IT IS A WASTE OF TIME AND MONEY.

Food:

On the 31st we ordered 4 large pizzas, 1 cheese, 2 pepperoni, 1 3 topping. This place tried to charge my brother $100, and we were quick to match with the flyer, and with 9% sales tax the total should've been $67.25... My brother called back, they agreed to lower the price, but when the delivery driver arrived the price was not changed....so we were left arguing with the delivery driver. The receipt was not even itemized!!! this place is a joke or some cartel front. I recommend all other people who have a bad experience here forward their experience to the BBB. This is straight robbery, and I didn't even care that their "giant pizzas" were these tiny, rubbery, tasteless pieces of crap....I'm upset at their amazingly horendous service, as everyone else seems to be.

Harsh review, and I'll offer to remove it if I'm sent a personal apology and explanation, but we all know this place will probably be gone in a few weeks anyways.