Golden Flower Vietnamese, Reno, Nevada, Vietnamese Restaurant Details

Food:

THE WORST SERVICE ....Dirty place...I dont understand why the rate too high for them..
I dont think they like Asian (vietnamese)to come even they are asian...They seems like dont want to service for me and seems like they dont need customers ...I asked some question:
Me:Do you make vietnamese shaking beef style?
Her: No
Me:Its call Bo Luc Lac
Her:

Food:

Food is moderate. But the service is absolutely awful. Most of the waiters don't speak English very well, in which case they have to grab someone from the kitchen who does and translate your order in their language. I don't mean to discriminate, for I'm an immigrant myself, but if one of the most important parts of your job is to have the ability to speak and listen to English well and you're not very competent at it, then you shouldn't be qualified to have that job. Its very frustrating for us customers to not be able to communicate with the waiter. Oh and last but not least, they took over 30 mins to serve me my meal and when it was finally placed in front of me on the table it turned out to be the wrong dish... the waiter gave me someone else's order!

Food:

The food is average at best. Only thing worst was the service. After 1 hour of waiting, being considerate to the fact it was semi busy, I asked about my order only to be told that it would be 10 minutes since I had just put in my order. Oddly enough everyone I was with had the orders they put in 1 hour ago when all our orders were taken. There was no re compensation or complimentary anything for the delay. What happened to quality service & "the customer is always right"? Just sad really...

Food:

Love this place, their soups are excellent and the prices cannot be beaten. I also love the fact that they are open late. One of the employees also gave me a recipe for a ginger tea to fight off a nasty cold I had, it was the best cold remedy to date.

Food:

Moral of the story- the good food out weighed the bad service-for me anyway.

I ordered the spicy shrimp curry and it was really tasty. Not so much on the spicy, it had a little kick but if you advertise spicy I feel like I should be leaving with my sinuses cleared! The onions were a little underdone, not raw but definitely crunchy. The flavour was spot on and for a lunch entree it was quite filling. I actually had half left over.
Now for the huge downside to eating here-the service. Cheese and rice these people are pretty darn rude. It's as if you are bothering them by wanting to dine in their establishment. They reach across you to refill your water (when it doesn't need it), they "auction" off your order instead of remembering who ordered what, and good luck trying to get something once your food hits the table. You pretty much don't exist to them at that point...not that you ever did..until you pay the check that is!
They didn't bring the check to us, we had to walk up to the register to pay. Oh! That is one bright side. We had a party of 9 and there was no issue what-so-ever with splitting checks. We each told them what we ordered, paid for that and bounced.