Grand China Express, Chicago, Illinois, Chinese Restaurant Details

Food:

The worst place you can order from. DO NOT make the same mistake I did. Mistake after mistake which they never cared to fix by sending the correct order or god forbid a free egg roll as an apology. Third time was the charm when they as usual added peanuts when asked not to and gave fried rice instead of steamed rice (this WILL happen EVERY time GUARANTEED) and I called them and started to eat the food anyway cause they never come back. But they did AND TOOK THE LEFTOVERS AND SAID THEY WILL JUST ADD FOOD TO IT AND RESELL THE DISH I WAS EATING. IF YOU LIKE OTHER PEOPLES LEFTOVERS THIS IS THE PLACE FOR YOU!
ENJOY!

Food:

Here's why I hated the food at Grand China:

-The "fried" wontons were balls of chicken wrapped vertically with wonton skins and left out for at least 2 hours, I couldn't chew through 50% of the wonton

-The orange chicken was ridiculously sweet with some kind of rehydrated chili powder on them

-The only bonus was that they were apart from grub hub.

Don't come here.

Food:

Meh. I would give the restaurant another try because my SO liked it and it's cheap, but the chow mein was nothing I want to eat again.

Food:

Worst Chinese food experience I've ever had. I ordered the same dish on three different occasions, and every time I got something completely different. When I called the restaurant to tell them that I was not satisfied with the dish, they told me that maybe I forgot what it tastes like, and that they were "Busy with a customer" and hung up on me! There's too many goddamn Chinese food restaurants in Chicago to have to put up with this terrible service! Please do not waste your money

Food:

Horrible experience!!! We ordered from here primarily for the Bubble Tea(one of our favorite things) and talk about MAJOR disappointment! First, the food was late. We ordered delivery and we ordered through Grub Hub and our estimated time was over an hour..so we waited knowing it was a Friday night we gave them the benefit of the doubt. well, we waited and waited and waited some more...FINALLY our food shows up, late but what ever that was the least of my worries at the time. The first thing we unpacked was what was supposed to be our bubble tea because it is an iced drink. Well, the drinks were spilled everywhere it didn't even look like there was effort put into keeping our drinks contained and then THEY WERE HOT. It was NOT what we ordered! So we called to ask if the ordered could be fixed and talk about horrible customer service! The lady who answered the phone did nothing but get upset with us and argue, completely wasted phone call! So then we get to our food, we had ordered Orange Chicken, General Tso Chicken, and Kung Pao Chicken...and keep in mind we all can take a little bit of heat with no problem BUT this stuff was all so spicy that it wasn't tolerable..we couldn't even enjoy our food after all that nonsense, really? NEVER ORDERING FROM HERE AGAIN