Great Wall Chinese Restaurant, Chicago, Illinois, Chinese Restaurant Details

Food:

So unprofessional. They have a very rude guy answering the phone and taking orders and then their policy on having the credit card at the time of delivery is ridiculous! (They ask for your name, address on card, zip code on card, etc) then they still ask for the card when they deliver the food. I share the debit card I have with someone and he would not let me accept the food if I didn't have the card!! On top of that we originially sent out a girlfriend of ours to grab the food from the driver and he would not give it to her because she was not the card holder AFTER I told the driver on the phone that a girl would be coming outside to meet him for the food. Unprofessional, Rude, Garbage, Garbage, Garbage!!!!!

Food:

Good service and very good food!!!!!!!!
I will always return.

Food:

The guy on the phone took down my card info incorrectly and kept saying it wouldnt go through. I tried calling again to place my order with a different card and he just became entirely rude telling me how to say things to his understanding. I usually order from here but i wont ever again. Get better customer service.

Food:

my and my boyfriend went and got fried rice for god's sake and some sweet and sour chicken and we had troubles for days. I got so sick right after I couldn't get out of the bathroom. NEVER WASTE YOUR MONEY FOR THIS PLACE

Food:

I ordered off of grubhub, and had checked cash to pay. I wanted to change my form of payment when I got to their restaurant and I got yelled at.

I ordered a plate of Hunan beef. Right amount of spice, but wasn't too crazy about the rice. Definitely not what I'm used to.