Haywood Park Hotel, Asheville, North Carolina Restaurant Details

Food:

outstanding service and location.

Food:

My sister and I stayed here last week in September. The best hotel ever. Staff was super friendly and location was perfect. The room was huge and the chocolates at night over the top delish. We highly recommend!!

Food:

NOT SAFE FOR DOGS!!

I recently stayed at the Haywood Park hotel with my dog and wow, I will NEVER make that mistake again. My dog is a bit of an escape artist, but the Haywood is NOT SET UP for dogs. Any hotel that claims to be "dog friendly" should have a dead bolt in addition to the typical key card. Some dogs are able to open doors by jumping up on the door handle and this is exactly what happened. At least my dog would be stuck on that floor, right? WRONG. The Haywood had two fire escape/hallway exits on the floor and neither of them were closed all the way. My dog was able to nudge open the doors and enter the stairwell. From here, she went down the stairs and through a door that was labeled "ALARM will Sound if Opened". This was clearly not the case as she escaped through this door and out into the alley into the streets of Asheville. Thankfully this story has a happy ending as two guys were able to grab her as they saw her escape from the hotel and return to the front desk. The hotel did nothing, not even an apology. And I would never stay at the hotel if I didn't have a dog with me. It is EXTREMELY dated and felt like I walked into the 70's when I entered the room. In addition, the water pressure was horrible, the towels felt like sandpaper and the TV was the size of my iPad. To top it all off, the rate was ATROCIOUS. Don't waste your time or money here! I did some research and Hotel Indigo is also pet friendly, just a block away, much newer, nicer and friendlier.

Food:

I recently stayed here for business. The location is great, the rooms are spacious, and the people are fantastic. This hotel is nice, but it's really made excellent because of the folks who run it. I'll definitely return with my wife. Thanks!

Food:

July, 2010

My family and I were incredibly disappointed with this hotel. We had stayed at the Haywood many years before with comfort - this time, horrible.

No air conditioning for over 24 hrs and perhaps there still is none as we checked out before it had been fixed. In the middle of the night are plumbing went out and we had to be moved to another room - only to find that room was not prepared so yet another switch.

There was hardly any staff, the bell hop seemed to be the only person doing most of the hotel work and customer service.

I love Asheville and will continue to visit, however until the Haywood parkis under better management, I will not return. There are too many other, nicer places to stay with staff that is available around the clock and air conditioning in the middle of the summer. Drive past this hotel - and look for a place to stay elsewhere!!