Hien Vuong Restaurant, Kansas City, Missouri Restaurant Details

Food:

Zagat reviews are compiled from individual user reviews.

Food:

Very good pho. I have had pho in many places from the Asia to West Coast to Midwest and this definitely stands out. Great prices especially for the large bowl. For those who had concerns about cleanliness, I am from Asia so places like this don't bother me in terms of presentation. In my opinion, they produce better food. And quite honestly as far as food prep and serving they were sanitary and that's all that matters.

Food:

Service was great! The pho (which I got in large) is quite authentic. Prices are reasonable... go check it out!

Food:

Nice vegetarian selection, in winter try the tamarind tofu soup, I always look forward to it showing up on the menu. Staff is always friendly and welcoming.

Food:

I am Vietnamese and this place is horrible. The restaurant is too small and NOT CLEAN at all. The bathroom was soooo dirty and shaggy. It gave me chills. I went with my parents and cousin. We ordered different types of food but they were all too sweet. Pho broth was so strange and bland. It was so ughhh. I would never come back again.

Food:

Terrible service, beef broth soup is good.

I couldn't understand anything my waitress was saying. When I went to pay I thought I heard her list something that I didn't order. I listed exactly what we had ordered, and by the time we had that straightened out, I was flustered and frustrated. Because I couldn't understand her, I couldn't tell if this was a misunderstanding, or if she was hustling me. She handed me a piece of paper, I put away my credit card, and I walked out. As I waited outside for my wife and son to get back from the bathroom, I thought "What just happened, is this my credit card receipt? It says receipt on it." It was not, it was the bill. When I realized this I went back in to pay (this was just about two minutes after I had left). I had walked out flustered not realizing that she had never swiped my card.

When I went inside to explain, she made a scene in her own restaurant. I was calm and apologetic, and tried to explain that there had been a misunderstanding. I obviously intended to pay, because I came back into the restaurant holding my bill up, asking if she had swiped my card.

She was very rude and loud. She demanded that I leave a tip. I slid the bill back to her without writing a tip amount on it. She slid it back and demanded a tip again. I put my finger on the total and said "this is what I'm paying". She went on about how that was only for the food, "you don't pay for somebody serving you?" she complained. I said "you were rude to me, I'm not giving you a tip". She continued complaining, and so I told her "ring me up right now or I'm taking my credit card and leaving without paying anything".

At this point everyone in the small dining area was listening to our discussion. After threatening to leave, she quickly rang me up. I told her I would not be back, and that I would be leaving a negative review, while she kept saying "yeah yeah" and waving me away. This is that negative review.

Take my Vietnamese friend's advice (as I should have) and go to the Vietnam Cafe nearby instead.