Holiday Inn - Golden Gateway, San Francisco, California Restaurant Details

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Very Good location and Neat and Clean Hotel with very good rooms.

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Stayed at this hotel for a night while visiting, and to my surprise it was quite nice for the price. Bright spacious rooms with a nice view of the city. Downstairs also had a full bar and restaurant, very convenient if you and a couple of friends were planning on hitting the clubs and bars later that night. The hotel is also very close to a lot of the hot spots around town.

Checking in and out was a breeze and hotel staff were friendly as well. Overall 4 stars.

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I came here and was not allowed to check in, so I was stranded on the streets of San Francisco. Allow me to elaborate: I called this hotel, along with several others, looking for a place to stay that allowed for morning check-in. After speaking with the woman on the phone (contacted via 'reservations' from the hotel's number), I was told that my room would be available immediately upon arrival. Interesting. Immediately upon arrival, I am told that my confirmation number doesn't exist, that I never made a reservation with the hotel, and that even if I did I couldn't check in until 3pm. The man at the front desk, ROBERT, was extremely rude throughout the entire discussion and overall was an embarrassment to the company as a whole. Finally, my confirmation came through and Robert was able to verify that I had, indeed, reserved a room with the hotel. However, despite there being a room available they refused to budge on the 3pm checkin rule. After failing in his attempts to blame everyone other than himself for these problems, he brought in his manager, KEN, who confirmed that I had a reservation (brilliant), but said I couldn't check in until 3pm. After failed negotiations, I left the hotel without a room and was left with no place to stay at 5:30am in San Francisco. Despite years staying at Holiday Inns, the outright incompetence and rudeness of both Robert and Ken means that I will no longer, under any circumstances, stay at one of these hotels again.

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Great location! We were able to walk everywhere or take public transportation so we didn't have to move or park the car in SF.

Lots and lots of great restaurants within walking distance, the room had a kick-ass view of the city, it was dead quiet in the hotel and it was very clean.

Also, the staff was very friendly and helpful, check-in and out a breeze.

Highly recommend.

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San Francisco has recently been rated the expensive place to visit. With that in mind, this Holiday Inn location might fit your budget. I used to stay here overnight from time to time, but now that I live in the city, I haven't been back since (about 2yrs now.) I hope they updated some of the furniture and carpet.

With that said, it's in the Tenderloin, so it's not the best location in terms of walking (though there are some great bars and restaurants on Polk Street). But it is located in the center, where you can easily go to various tourist spots in the city. And you can take the California cable car nearby to get to Chinatown, Nob Hill, and Embarcadero.

The last time I stayed here, I had a corner room. The closet was a stand-alone and the wood smelled kind of old. But the views were fantastic! And the staff is friendly, and the room was clean. I recommend this place for the type of traveler that's on a budget and doesn't want to sacrifice quality.