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House Of Bagels, Commack, New York, Bagels Restaurant Details
Address: 4 Vanderbilt Motor Pkwy, Commack (Suffolk), New York (NY), 11725
Send to devicePhone: (631) 499-9677
Food:
03/06/2015 11:30 amGreat fresh bagels. |
Food:
01/01/2015 9:10 ambest bagels around |
Food:
12/21/2014 9:32 amAlmost every time that I order there I come home and it is wrong. Many times I don't have the time to go back or even call. This morning I decided to wait through the chaos and waited 15 minutes for a bagel. I politely asked someone to check on the wait and was told "it's coming." No apology or even a smile. When the girl brought my bagel it was prepared wrong (cream cheese and swiss cheese ugh). Instead of apologizing she barked back "you said cream cheese." She offered to make another one and I couldn't wait any longer so I just asked for my money back and then walked away and muttered "what a waste of time." Went out to my car and called my husband and told him that I was going to be 15 more minutes and went back in. All of the staff were throwing daggers at me and talking about me. When I finally got my $5.30 bagel (only butter and swiss cheese) I was attacked by a young girl at the front who embarrassed me and said "you know she is very upset." I guess the kid thought that I said "you are a waste of time." I very politely said that I would never say that to someone, however the experience was a waste of time because I spent 15 minutes waiting for nothing. Still no smile or apology from the "manager." I rarely write reviews like this but I have never been treated this way as a customer. A smile, professional demeanor, and apology when mistakes are made would have ended mine and their morning a lot better. |
Food:
12/12/2014 9:59 amGreat bagels. Worth my trip from North Babylon. |
Food:
10/05/2012 10:35 amOrdered a dozen bagels for my job and everyone could not stop talking about how good they were! The bagels and the spreads really taste great! Good job! |