Humperdink's Restaurant, Arlington, Texas Restaurant Details

Food:

Food is marginal to average at best, beer on tap not bad. Supposed to close at 12 we arrive at 11:30pm after leaving Rangers game. Only wanted 2 milkshakes but kitchen is closed at 11:30 seriously game is still going and they close kitchen, management must be f ing idiots. Of course Rangers score 7 runs in 8th and win. Wonder how many people wanted to celibrate, oh kitchen is closed. Will eat at ballpark for now on.

Food:

TERRIBLE SERVICE !!!
If i could give them 0 stars i would for sure.
My friends and I decided to try something new and fun for our night out which is always on a Thursday. This time it fell on St Patricks day and we planned to make it a little fun to all wear green and had little necklaces since this place is know for "good drinks" we were excited and booked our table 2 days before since we know how busy they can be on a holiday. We get there the day of and the host in front desk was very rude to us and questioned us how and who did we book the table with makin it seem impossible to sit us down. The freaking place was almost empty! Most of tables were open! She just made facial expressions like rude to its best. We got sat down, order chips and guac, the chips were cold but didint bother to complain. Drink menu was very lame, poor enviroment seems like you walk in to a dennys. We get there at 10 pm and about 11 pm the workers kept cleaning the same area around us like rushing us, 1 server walk by right buy us and at that time we were the only ones there and he said "wow were going to be here all night" of course he said it to us. The place closes at 12 am and we were done just wrapping up the convo and a hispanic man came to us and told us that they have to close down and were the only ones at the building he practically kicked us out at 12 09 am ! Very poor service yes they have the right to tell you when to leave but using different words and maybe they could of waited 12 30 am the latest, every place we go to they wait until you are done but we respect every place and leave once we know its getting pretty late. I Called the general manager the next day to complain he said he will mail a gift card to me and asked for my info, so i can go to try to give them a chance again but never recived it, its been 2 weeks already but i wont be using it anyways they are about 30 min away from us and the staff was horrible why risk it again, i dont the money situation the thing that matters is the customer service and it was pretty bad for a slow day they had. The only reason why I called the manager the next day was not to get anything back because it was our loss but to maybe check on his staff and possibly remind them the importance of treating customers, if they dont like their job they should find something else. Us customers want to feel welcomed and relax on a night out, but the manager rushed the phone call and shut me up with gift card that I wont be using.

Food:

Beer was meh, I had hoped for more. The "hoppy" IPA was anything but. Food was standard frozen bar food. Service was nothing to complain about. We won't be coming back.

Food:

The food and service was great. Nothing more to ask for. Cosy was our waiter and He was attentive.

Food:

Was here for the super bowl just a couple weeks ago. Ordered the beer flight and then a house shiner. All of it came out warm and tasted sour. The food was great but the beer, which cost more than the meal, really ended up killing the vibe. We wanted good food AND good local brew.

I've been here three times in the past year and it is always something. Last time was the beer, time before that was the emaciated waitress who looked and carried on with the mannerisms of a drug user, which made me question if I wanted to eat anything she handled, and the time prior our food seemed undercooked.

The bill adds up quick, especially when any drinks are ordered, so visiting this place is turning into a gamble. I'll be avoiding this restaurant for a while.