Mccutchans Brass Grill, Gatlinburg, Tennessee Restaurant Details

Food:

In town on a little vacation and decided to eat dinner here. We ordered their specialties (pizza, spaghetti) it was very good! The price was great. The server was visibly overwhelmed, it was very busy and after us two more large groups were sat at her already busy section. She remained sweet and helpful the whole time. I noticed the table in front of us sent back one of their dishes (the rest of their table cleaned their plates)... She came right back out and showed where she removed the lady's entire meal from the ticket (to include the salad the woman had already eaten and her drinks). I'm only posting this in response to an earlier review by someone who said "not a good place for blacks or interacial couples" which is stupid. However, if you are black, like the table in front of me, and walk out on your bill... Then it's not a good place for you. She had to pay for your bill out of her own pocket. But don't worry... We watched y'all leave with out paying, and once we confirmed it... We paid for it so she didn't have to. You're welcome, dirtbags.

Food:

Waited over an hour for our food. We never were asked if we needed refills on our drinks. Food wasn't even that good. To top everything our waiter did not know how to calculate the bill. Horrible experience

Food:

The food was okay, but service was awful! Chelsea didn't seem to like her job...we had a group of 8 it wasn't busy yet she seemed put off when we asked for anything. Brought us rolls, but no plates. We asked for extra napkins and she threw them in middle of table, we got our own silverware off another table. There was another group of 8 plus 2 other tables that got their food before us & the spaghetti and meatballs were not hot. 3 of us ordered a pizza that we didn't get until after the rest of our group was finished eating. We were there in time for lunch specials, but when we got bill we were charged double, we questioned it and she got crappy and said we didn't have to get smart with her. That was the final straw, we won't be back!

Food:

There food made me sick and there staff are rude!!!! Went and threw up right afterward.. And then they fought with us about giving me and my husband a refund on it after they already said they would. Had the waitress come out and tell me I must have been sick before I got there.. Really??!!!! Don't go there! They don't appreciate there customers.. And there calzones will make you puke your guts out..! I'll stick to a corporate owned restaurant for now on while I'm on vacation! Had a great day up until we ate there. What a disgrace!

Food:

The food is fantastic. Our server was from Romania and was excellent at his job. He was pulling a double shift and the manager keep setting him and he always keep his smile. The dining area looks like a 1980s fern bar with LOTS of brass that has not been shined in 20 years. There were some Christmas decorations around but we weren't sure if the were left from many Christmases past. We felt the food was on the expensive side for how the dinning room looked. However, I had the Steak and spaghetti and my wife had the seafood and both were excellent. You could share the seafood pasta with someone and have plenty to eat.