Mcdonald's, Anchorage, Alaska Restaurant Details

Food:

I've been going to McDonald's off and on in my years of growing to age 51 and there food and their service of all their employees are horrible . they've messed up my orders too many times and get cold ass stale fries and their burgers are horrible as well.
So on my opinion to McDonald's is that they just need to stop serving and shut all McDonald's down forever!!!!!...that's my opinion.

Food:

Hands down the worst McDonald's in Anchorage. The service is terrible and remarkably, the management is ruder than the rest of the staff.

The last order I had here was incorrect. I called and let them know and the manager I spoke to said he would be happy to replace the meal for me and he'd "put it in the book." No biggie -- I was fine with that.

I went back to get the meal replaced and the female manager on duty (who forced herself into the drive thru window and announced she was the head manager on duty) argued with me about the meal because I didn't bring a receipt back in with me. I specifically asked the manager over the phone if I needed to bring the receipt back and he said "don't worry about it, you're in the book." She basically accused me of trying to cheat them out of a meal and I told her to look in her book. Sure enough, there was my name from the day before. Even then, she continued to be belligerent.

I had a suspicion about the manager so I called my wife to swing by on the way home for lunch. Sure enough, I was right. We had stopped in a while back and my wife confirmed this was the same manager who was telling off another customer and told them she didn't care about their complaint and they could leave the store.

I'd love to give her name, but guess what? No name badge.

At any rate, I suggest avoiding this store. It's a franchise and it's obvious the owner cares nothing about his service or reputation since when I asked to speak to the owner, I was told he rarely comes in.

As a side note, the food on both days was put together sloppily and I would bet money it had been "holding" for FAR too long based on the condition of the buns. I don't think they are cycling their food properly.