Mcdonald's, Lincoln, Nebraska Restaurant Details

Food:

The food is as expected. You'll have a normal experience if you take the time to check your order thoroughly each time you pick up your food.

If you don’t, the results are on you.

Food:

Stupid idiots put the wrong size lid on my hot chocolate. It caused me to burn my hand and legs.

Food:

Horribly long wait for the drive-thru.

Food:

Went through the drive through to be told they were not accepting orders. I asked why and they said because they were understaffed. Then I asked why don't they shut the store down if they can't run it for the evening and was ignored. I would like to know how a store runs a profit by paying people to work there and not serve customers. Apparently this store has more knowledge about business than the rest of the world. Why would you pay someone to turn away customers even at minimum wage?

Food:

I live very close to this Mc Donald's. Out of the last 50 times I haver visited, at least half of them I have had to call the store, and complain because something was messed up. They forget to give straws in the drive through often as well. If you order something specific on a burger, 9 times out of 10 they either wont put it on there, or they will ONLY put that on your sandwich. As for performance, this location has a very poor track record with me. On average during a rush hour, expect at least a 15 minute wait. As for service, when they run out of something, the don't let you know while you are placing your order, the fries after rushes are typically past hold times, and by this i mean, either they are so soggy they rain fryer greese when you squeeze them, or they are so had that you feel like you break a tooth. At one point, all fries looked like they were burnt right out of the frier.

All in all, this location is a very poor location to get a meal. I suggest driving 2 miles north to the mc donalds by Walmart, or the one on 11th and Cornhusker. Strongly recommend you stay away from this one.

If you order is messed up, there is only a 30 minute window for you to call in and report it, and you must have/keep your reciept until you return to get your order fixed. If after 30 min, they will not correct thier mistake!