Mirabell Restaurant & Lounge, Chicago, Illinois Restaurant Details

Food:

Zagat reviews are compiled from individual user reviews.

Food:

Went there with my wife a few years ago and really enjoyed the German ambiance. Food was very good and some of our favorite beers were available. Really good.

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Lived just around the corner on Drake and loved it. Never had problems with service, food, atmosphere, whatever. Loved singing along to the ever-present Elvis with owner/cook. Always delicious, always good service.

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Men get excellent service at the bar, but women wait quite awhile for a drink so plan ahead. Once you get service, order right away. The food's good, but it takes awhile and is a little pricey.

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Folks DON’T WASTE your time and money here, Mirabell is the worst German joint in Chicago, no doubt. Please, don't go to this horrible stable with rude staff and bad quality food.

I do online marketing for restaurants and bars professionally, my opinion is right to the point.

They got no clue about service. My friend and I came in for a beer, the bar was packed, we got seated at a table and got 2 beers and an appetizer since we weren’t that hungry. Believe it or not, we were treated like TRASH by the waitress (about 65 y.o., red hair) throughout entire visit. She was all about “turning tables”, this did allow us to enjoy anything and we had the worst bar time ever!

The waitress wasn’t doing anything, the only guy who was, was her Latino busser. We took care of him since he deserved it, we also left a small tip for her because we had MISERABLE SERVICE.

Guess what, when we were walking out, she made a very funky face, didn’t say anything, only gave us a cheesy smile. When I am coming out of the restroom, the hostess comes up and tries to give me the tip back in front of people around saying:”here is your change, the tip is on me.”

What a rude stupid way to treat the customers! Now this story will go viral among multiple thousands of people I know and I don’t.
The food is way too overpriced for this area and is of poor quality, they think they are in River North or are very desperate which makes them to cut on food quality and service level.

Staff is mostly unfriendly, rude, unprofessional, negative, and desperate.

Guys, don’t go to this stall and waste your time and money here.
Instead, I would recommend Brauhaus (the owner Guenther still works there and takes care of his customers), Laschets in Irv.Pk. Rd. or Huettenbar (no food menu but great place) which is right across from Brauhaus in Lincoln Square.

To the owner of Mirabell I would recommend to hire young, positive and energetic wait staff that creates repetitive customers. What you have there now is mainly a bunch of folks who got no clue about service and restaurant business. Please, stay in business and look into your company’s service standards.
This is not the only 1 star review you have, if bad stories like this at Mirabell will continue going viral, you won’t be able to stay in business.
Thanks and Best of luck.

Food:

Very good and authentic German food. Very nice beer selection also. As others have said, ambience could be nicer but not bad. Would highly recommend.