Monark Asian Bistro, Riverside, California, Chinese Restaurant Details

Food:

Love this restaurant! Food is consistently delicious!

Food:

I don’t say this lightly: the food at Monark Asian Bistro is inedible. My girlfriend and I recently moved to the area and were excited to try some of the local restaurants. Monark was one of the first we tried… big mistake.

The food was tasteless with a rubbery texture and the service was unprofessional.

We ordered two entrees from the “Thai” menu: Pad Thai and Yellow Curry. While we were trying to order our food, our server, Danny, didn’t look at us because he was busy swatting at flies in the air. This should have been the first red flag.

The curry had no flavor or seasoning and appeared to have a film over the top of it as if it was sitting in a vat for a few hours. The Pad Thai used fettuccini-style noodles, very little sauce/seasoning, and the meat was chewy.

Between the two of us, we’ve eaten at nearly 30 Thai restaurants in half a dozen states. Monark is BY FAR the worst. We took two bites of our food and sent back full plates. When our server asked if we wanted boxes we said, “No, thank you.” He asked if everything was okay and we hesitated at first. Immediately, he responded, “It was horrible, wasn’t it?” almost as if he’d heard it many times before.

He explained that we still needed to pay for the meals that we didn’t eat—totaling just over $40. He went on to say that if we call back after 6pm, the manager will be back and will refund the charge.

Of course, I call back at 6:30 and speak with Karen, the manager. She explains, “It’s in the computer” and there’s nothing she can do about it. However, if we wanted to come back she would give us a “food credit” (read: more terrible food for free). I said we didn’t want more food and just wanted a refund. She refused.

If this happens to you, don’t let them charge your card. They don’t have to charge you for food you don’t eat. If they do charge you, they CAN refund it… but they won’t.

Food:

Totally poor service and food while dining in for lunch menu - just terrible the food was almost like it came out a can and was reheated from a microwave

Food:

I love this place. I eat here everytime i visit california. Love the aspargus in garlic sauce. Crab ragoon is awsome too. Ive tried just about everything here always everything has so much flavor. The portions are not skimpy either.

Food:

Totally unimpressed - had the lunch special and it tasted like it came out of a can! it also wasn't hot temperature wise - more like luke warm! never going again.