New Heaven Restaurant, Philadelphia, Pennsylvania Restaurant Details

Food:

The service was atrocious and food mediocre, I don't understand the 4.4* rating at all. Didn't look understaffed - Different chef?

On a less than half-filled Thursday night, the service was cool (bored? Aggravated by kitchen or management?), haphazard and aggravatingly slow. Thai iced tea and club soda took 15-20 minutes. Food took 30-40 minutes, appetizers were bought out with main course without asking preferred order of delivery, food was lukewarm, fulfilled in error, under-salted and under-flavored and uninspiring. It took 3 requests and 30 minutes for chili sauce to show up. When I asked for fish sauce, a Thai staple used instead of salt, I was told they don't have any!

One of our 3 main plates took an additional 15-20 minutes (45-60 min. total) so the other two diners were nearly finished before it arrived. No apologies, offers of credit or comps.

Highlight was pleasant modern decor including nice white leather chairs.

Food:

This is my absolute favorite restaurant in the city! Great atmosphere, the people are so friendly, and the food is always excellent! All of their fun drinks (both alcoholic and non-alcoholic) are very tasty, especially the lychee martini.

Food:

Excellent food and spicy too! Try the pad see ew and green curry! Awesome flavors.

Food:

The food is great!!!! AMAZINGGGGGG! I would definitely recommend this restaurant. Try everything, you wouldn't regret it! Desserts are all good. Try the sticky rice (not sure the name) Brian, our server is very friendly and very accommodating.

Food:

I've been eating here for the past several months. I tried perhaps 8 - 10 of the dishes and so far have enjoyed every dish. The staff has been very responsive and answers all my questions. They are interactive on the days I want to talk, and are unobtrusive when engaged during a business meeting. The great food and staff is matched by a full bar and wonderful modern decor. This is my favorite Thai restaurant in Philly, and I walk past several other Thai restaurants to dine here. Don't miss this wonderful addition to Philly cuisine.