Norm's Restaurant, Santa Ana, California Restaurant Details

Food:

Sometimes good service, sometimes bad really depends.
Food is good though always go back

Food:

25 mts and my food wasn't ready hahahaha but 2 coples that got there after me got their food before me hahahha how does it work ???

Food:

muy mal serbisio medieron y medigieron ya ma a costume servisio. y. nomas nada

Food:

Host was pretty nice but our service was horrible. Been coming here for years with my family but today is was so horrible I will never come back. I order my food 3 tables that came after me got their meals first then I received most of mine waited a while for my son's meal after 15 more min and server no where near I finally saw and asked how long until my sons meal I was done with my veggie omelet by then he brings a cold stale burger and dried up fries I called for the manager then I explained to him what happened he looks at and says what do I do ? (Maybe your job sir ) he comps my son's meal then our waiter drops off the check and remarks I dont control how the food comes out.
at this point I haven't been rude or disrespectful in anyway I jst smile and said ok. Im a server and his right but we do control when the food comes I would understand if they were extremely busy or atleast a apology. But because im a server I know he'll get his.

Food:

Have come here several in the last 4 years. Have had mixed experiences, sometimes the waiting time, other times the waiters are not around so you have to hail them. Other times the waiters are extremely attentive and freshen up your drink. It really depends on the person you get.. have never walked out unhappy with the food, but my wallet always cries. Are open 24hrs, but do not take orders after 11pm I believe, have called in orders in the past and have had someone pick up and hang up.