Food:

I have eaten at Olive Garden many times at Chesapeake Square, but the last visit one week ago was a disaster. The poor waiter was trying so hard. There was no cheese graters at all, he kept apologizing that there were not cheese graters. Also there were no bread sticks made and he had to get our refills from the bar in bar glasses because all the other glasses were dirty. We went during the week, and it was not a busy night for all this to be going wrong. Our dinner took an hour to come to the table, this is when the bread sticks finally came out. We will not be going back to that location.

Food:

There is NEVER anyone at the take out register to help you. They have always had to go get someone every time I've been there. But this time, I stood there 10 or 15 minutes, and no one ever showed up to help. Granted, they were obviously busy, but the two hostesses standing about 3 feet away ignored me as did at least 10 or 15 employees, who walked right past some more than once, and one who walked past me and out the front door. So I left. The message here is that they do not value take-out order customers. Lesson learned.

Food:

One star doesn't even feel accurate to me. After waiting 30 minutes to get our salad and breadsticks and being told we are charged after the first bowl of salad even though every Olive Garden has UNLIMITED salad and breadsticks. We called a manager over and literally had to keep going up to the hostess to see if he was ever going to come to our table, he did end up taking care of our meal but the whole service was horrible. The waitress was rude and slamming our plates down on the table after seeing that we called for the manager. Not to mention over all it took us 3 hours total to get our lunch which consist of Salad, Breadsticks, an appetizer, soup and fettuccine alfredo… never again!!!!

Food:

Service sucked took them 40 minutes to bring us our bread sticks. It took them 15 minutes to bring us our drinks. I have been here for over half an hour and still haven't received my food. I don't recommend ever coming here I think this place needs to be shut down. And when we did receive the bread sticks they said that they had just come out the oven but they were Luke warm if that, they were hard on the ends and I complain they said that someone must have left the draw open then they give us the fresh dread sticks.I know I will never come back to this olive garden ever again

Food:

I took my mother and granddaughter for Sunday afternoon lunch. It wasn't as busy as I thought it would be. We only had to wait 5 minutes for a table. The waitress we had was assigned to the 3 tables in "our" section and insisted that she take all the drink orders from all 3 tables at the same time, once she delivered all the drinks she waited until ALL the tables were ready to order, then took ALL the orders, waited until ALL the food was ready, what a disaster! We only ordered soup and salad which took FOREVER to get! Our salad bowls were so hot we couldn't touch them but yet we were expected to put ice cold salad in them. By the time our soup came out it was ice cold. I don't think any of this was the kitchens fault but rather the way the waitress was trying to handle things. We asked her to please put our orders in as soon as possible as my mother is diabetic and while she said no problem she proceeded to the two other tables anyway. She did this with the cheese, drink refills, etc. She totally forgot about my granddaughters child plate which was one of their new breadstick sandwiches. The waitress told us we needed to pick a side because it came with nothing. So given all her choices, my granddaughter picked of all things mashed potatoes to go with her chicken parm sandwich. She later told us that she was going to dissect the sandwich and make a small meal (she is 10). Well the plate came loaded with fries. This waitress was really out of it! Food was ok but we had an appointment we were already late for so we could only do one bowl of soup for the all you can eat. This is the first time I felt I did not get my moneys worth. Well she didn't earn a big tip either.