Park Grill Steakhouse-office, Gatlinburg, Tennessee Restaurant Details

Food:

After a day hiking in the park, the steaks, salad bar, and dessert here were the perfect ending. The steaks are not $50-steakhouse-amazing, but they're nice cuts of meat well prepared at a good value.

Food:

Excellent dinner. The menu was full, and everyone at our table had something to eat. The Buckshot Serloin was especially tasty and the rolls were brought out hot and ready to eat.

Food:

Chose this restaurant because it was rated a four star restaurant. I had ordered the pineapple chicken, when it arrived it was very black (burned). I told the waitperson that it was burned and she replied to just take the skin off the chicken. When you pay $22 for chicken you do not want to have to fix it so it is eatable. I said that I didn't want it and she offered to fix something else. If I ordered something else then my husband would be finished eating so I said I would just take a bowl of soup because we had the salad bar with our meal. (The salad bar was $4.99 if you ordered it with a sandwich or $12.99 if you ordered it separately.) They charged me $12.99 plus the soup. Needless to say I was not happy.

Food:

Used to be our favorite place to eat. Food has gotten subpar & midocre! The biggest problem was our waiter who has been there a very long time. He was unattentive & seemed strung out on something? He checked on us once & was uncromprehendable. Made us uncomfortable. We won't be back.

Food:

This gets a 1, because we were told the wait was 45 minutes, which was fine and after looking at the reviews we wanted to try it. Well after about 50 minutes the kids including a 1 year old were ready to eat, we checked with the hostess and were told we had 2 people in front of us. We only had a party of 6. After another 30 minutes, we were next. The hostess was a very rude person. After a hour and a half, after there was nobody else waiting we finally get seated. We watched so many people get seated that came in after us, it was very unfair. We probably should have left but we were committed. So we sat at the table and ask for a manger. As we complained about the whole thing, the table next to us starts to tell us about how they had the same problem. 45 Minute wait was fine, but if we were told a hour and half at first, we would have ate somewhere else. I was very disappointed how the hostess staff handled the situation. You would also think that maybe we would have been compensated a little to. But on a positive not the food was very good.