Pooley's, Madison, Wisconsin Restaurant Details

Food:

Everything about this place was awesome! Darts, pool, shuffleboard, AMAZING food! I could go on...the customer service was fabulous to say the least. My first time here ever, but I WILL return!

Food:

Pooley's reminds me of the TV Show Cheers, Awesome Bartenders, ICE COLD Beer, Great Food and Atmosphere this is a Lot of Fun!!

Food:

Great food, good beer selection, AMAZING sports memorbilia on the walls, and they have pinball machines!!!!

This is a nice place and my favorite hang out for watching a football game on the eastside of Madison. They often have the back room set up with Bears games even when the packers are playing so Bear fan transpolants can watch/hear the game.

Fun atmosphere and great place to bring the family for a day game or party with some friends for an evening game.

Food:

I called early afternoon on a Friday- the person that answered the phone said "Pooley's Hold." (no please or are you able to hold for a minute) I waited for a good 3 minutes and the person came back on line and asked what I needed (not thanks for holding or any of those sorts). I asked them if they had any drink specials for the Big 10 Badger game that night... the guy responded "no not that I know of" (in a tone like "why are you asking this). I said thank you and the guy just hung up ...NO "bye or you're welcome". The entire interaction just turned me off to wanting to go this place. This may sound very nitpicky but customer service and feeling welcome is a big factor into whether or not I will continue to go to a place. I'm a firm believer in always treating your customers with respect, not like they are inconveniencing you when you are asking simple questions. Needless to say the large group of us that were going to go there did not. If I were a business owner I would want to know about this occurrence at my bar/restaurant so I thought I would post this review in hopes that maybe the manager/owner will see it, because I will not be calling there again to tell them.

Food:

Great little bar on the outskirts of Madison. My gf and I stopped in for a quick dinner (The combo sandwich and my gf ordered the chili dog) and ended up staying for over an hour chatting with the people sitting at the bar next to us. The food was delicious. I think I was most impressed by the chili dog. I wish I would have ordered a bowl of just the chili it was so good. I will definitely be stopping by again.