Popeyes Louisiana Kitchen, Chesapeake, Virginia Restaurant Details

Food:

How do you run out of your signature sides , red beans and rice and green beans and why is only one person running the register during your busy lunch hour while one clerk is sitting in the dining area eating, chatting on his phone and complaining about not getting his extra biscuit in his $5 big box meal while the line of customers was close to the door. My order came to $5.47 with tax. I gave the cashier a $20 and a $1 bill. Rather than asking me if I had something smaller or was okay with getting all $1 bills in change, she gave me 15 one dollar bills and .53 cents back. Some things I can understand but this was not my first visit here, several, many unsatisfactory. Please try to do better.

Food:

Everytime I come to this place there is a 12 minute or more wait on chicken. You have to watch and make sure you have the right amount of chicken because you will get less in your box. For some reason it is always the mild chicken. They do try to compensate and give you a free drink or apple pie for your time. I think there is a lack of organization on the rotation of order taking. I keep coming back because its close to my home and the chicken is good.

Food:

"Please pull forward, we'll bring your food out to you." 20 minutes later I went inside and they had forgotten about the order. Won't be going back.

Food:

I love this place. Always great customer service and my food is always hot and fresh. Manager always upfront and working. My chicken is never old, always hot and fresh and delicious.

Food:

Tonight we went to the location on Cedar Rd, Chesapeake, VA they mess up the order which is a to go order. Well when you call there the young punk kid picks up the line after 2 hours and says Chesapeake Police Department..I asked to speak to the manager and he said do not call here again I am a police officer and I am sending units to your location. I insisted to speak to a manager because of a messed up order, and I was rudely hung up on. So I called back to complain to the manager and they refused to answer. Then they will pick up and hang up on you.