Radisson Hotel Reagan National Airport, Arlington, Virginia Restaurant Details

Food:

I had a great weekend and pleasant stay at this hotel it is under construction but I have no complaints about that, the front desk went out of their way to accomendate me (Wendell and Jareria) very knowledgable and caring I felt beyond welcomed and almost at home!

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We are here on a vacation for a week, the Radisson hotel Reagan national airport is a great location near shops and stores, currently the hotel is going through a renovation process so the waived parking is great since parking is hard to find and costly, the room itself is nice and up to date beds are comfortable pillows are fluffy but flat, kind of noisy due to renovations and construction and the major road if your on that side.

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Staying at the hotel for a week long vacation. hotel has many renovations going on inside and out, so they waived the parking fee of $20 a day which is great since you have to pay for parking everywhere you go. Rooms are nicely renovated, beds are comfortable, pillows are fluffy looking but are not comfortable at all when sleeping on. Loud at night due to being on major road when your room is on that side. So far it's good for the first night.

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My husband showed up at this hotel, 8 hours away from home, with 4 students of mixed genders (he's a teacher.) He had 3 rooms booked for 3 nights. The SCHOOL CREDIT CARD was denied (not my husband's card and his fault, but the school business card.) They tried to run the card again for a smaller amount and it did go through for 1 room. Now I understand that it's not the hotel's fault that the credit card didn't go through, but anyone with any bit of common sense would see that it's also not my husband's fault, and meanwhile he's stuck 8 hours away from home with 4 students (3 boys and 1 girl.) Anyone with any common sense would realize you can't have 3 male students, one male teacher, and one female student a one-king-bed room all together. The front desk employee was rude and unhelpful to my husband. She didn't try to make accommodations or anything.
My sister has worked in fancy hotels for years, and so I know a bit about how hotels work. That woman should have tried to do everything she could to work something out until my husband could get ahold of the district office the following day.
We will never book with this hotel again, and I would take your business somewhere else, since this hotel chain is obviously not going to do anything to help you if you run into any problems during your trip and stay with them. A nice hotel chain should be doing what they can to help their customers, even in a situation like this.

Food:

Very poor experience. First the hotel placed us in a room behind the elevators. When I asked about another room I was told they were booked due to a convention. We heard the noise for most of our stay. Next the shower/tub would not drain and I took my shower in ankle deep water - yuck! Then on Sunday morning we went down for breakfast. Only one person was working the restaurant and she never offered us a table, nor looked in our direction. We saw other quests sitting and spinning their credit cards waiting to pay their bill and no help came. We gave up and tried to get some complimentary coffee to go and all they had out was decaf. We ended up eating a Starbucks across the street.
I have stayed in many of the hotels along Jefferson Davis Pike and this was the worst. I informed the desk clerk of my complaints and told her we would not be back.