Red Robin Gourmet Burgers, Mesa, Arizona Restaurant Details

Food:

The best burgers in the area

Food:

Today must have been an off day. Our server didn't know we we're assigned to him. Service time to food delivery took 52 minutes. I order a coctail and that took 18 minutes to be delivered. Never was ask how the food was, if we needed more water. Very poor follow up. Service just wasn't what I'd expect. On my 1st visit things we're awesome, so I figure it's the day or our server.

Food:

Bartender took almost 10 Minutes to make my drink, she felt like talking to everyone else and other servers. And to make it worse, I got food poisoning from there! Stayed in my bathroom a whole day with cramps and fever and stuff coming out both ends. To top it off, managers did nothing when I called and let them know.

Food:

I've been on a hunt for a good burger. I requested the Keep It Simple Burger so that I could taste the meat without interference; temperature was medium. The burger looked as if it were hand-formed, rather than the mass-produced, machine-formed hockey pucks of most other burger joints. The meat was not salted heavily, if at all, and had a pleasant, mild flavor. The standard garnishes of red onion, pickles, tomato, and lettuce were all fresh and crunchy, and the lettuce was not Iceberg (I believe it was Leaf--nice!). The fries that came out with the burger were body temperature. The refill fries were fresh out of the deep fryer. I ordered a beer which was flat. The manager happily replaced it with a draft from a different keg. This time, the 22-ounce weizen arrived with a nice head. The service was slow, and I am at a loss to explain why. The restaurant was 50% full of patrons. Five waiters and a manager were serving food and drinks, and the single busser was at a full gallop.
Bottom line: The Stapley/60 Red Robin serves one of the best burgers in the area; the crew does their best to make certain the patron's experience is pleasant; the service pace was slow, at least on this Sunday evening. I'll be back, and I will recommend it to friends and family. No WiFi.

Food:

First of all I had never been to Red Robin so I was excited to find out what just how good this place was. So, perhaps I had too high of expectations. My server was atrocious. It was not a busy afternoon but me and my family were seen only about every ten minutes. We only received one basket of our endless fries, which was an endless disappointment. The hamburgers were good but they were not mind blowing. I hope this poor first impression was only due to a bad server, but I will not visit this location again to find out.