Red Robin, Santa Ana, California, American Restaurant Details

Food:

Went with my brother a while back. Very long wait to be seated (about 35-40 minutes), then the server took about 10 minutes to get to us and place our order. After that took about another 20-25 minutes to receive our food. I found some kind of burned french fry or something in my burger (very black, charred, disgusting tasting object) and when we alerted the manager he was very condescending and asked us what we wanted him to do about it. I immediately asked for it to be taken off our bill and left the place. Horrible service, gross object in my burger, and very rude staff.

Food:

I usually love Red Robin. Last night was terrible. The server had to many tables to take care of. Everything took to long. She brought out our drinks after a ten minute wait. She put them on a counter and took another tables order then gave us our drinks. I felt bad for the server. I will think twice about going back.

Food:

I've been several times and it was not impressive. Burgers avg. Rubys or In-N-Out better.

Food:

For those times you want a burger or endless fries but you cant really think of a good place to go. Don't expect mind-blowing, it really is and okay burger and fries.
Service: service is good, exactly what you would expect from an established restaurant. You get your drink and endless fries refills right on the schedule.
Location: lots of parking never really seen it get too busy. It is in a very large plaza so if anything you will just have to walk a little more.

Food:

Recently came here with about 15 people, without a reservation, and were seating quickly. The waitress automatically assumed we were on a time crunch since we mentioned coming from a meeting. From that point on she was amazing. She made sure to take our order quickly and brought us separate checks without even asking. The food is always good. I recommend the double tavern burger with an egg on top.