Rock, Aurora, Colorado Restaurant Details

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Saddle Rock Pediatric Dentistry just lost two lifelong patients. We have taken our boys there since they got their first teeth, but today they just destroyed that whole relationship. Both boys had appointments at the same time. We were FOUR minutes late and the first thing the receptionist said to me (no hello or anything) was "I'll have to check to see if we can still see them." She then disappeared for another four or five minutes. When she returned, she said, "Unfortunately, there isn't enough time to see them so you'll have to reschedule." Four minutes??!! If you run your practice so tightly that you can't absorb four minutes somewhere, there's a problem. The receptionist also made a comment about how if they still saw our two kids that day that they'd then be behind on their other patients after that. Every other time we were in that office, we sat in the waiting room for at least 5 or 10 minutes before being seen. I don't think running four minutes behind schedule is unheard of!

The care we received in the past was acceptable, although the hygienists over the years have been hit or miss. Many of them seemed to not be very patient with little ones, but there have been a couple that were what you'd expect at a pediatric dentist's office - sweet and gentle. As someone else mentioned, I've never been thrilled with Dr. Foster's bedside manner - we preferred Dr. Paddy once he joined the practice, but apparently he left there recently.

It's unfortunate that they treat their patients the way they do. It's a nice, clean office that was set up to make kids feel at ease (games in the waiting area, videos for the kids to watch while in the exam chair, tokens for a prize for no cavities, a plastic cup full of dental supplies to take home.) It seems there has been a lot of staff turnover there lately. Oh, and parking is always a challenge there. Heck, that's where we probably burnt up those four minutes we were late!

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Let me begin by saying my son has Autism and is very guarded with his mouth. The Dental Assistant and Hygienist were awesome working with my son who is very anxious about anyone approaching his mouth. They were sensitive to his needs explained what they were doing and very accommodating. I am very appreciative of their patience and skill with him. Dr. Foster was very kind and gentle with my son and her practice is well maintained with lots of goodies for the kids to participate in!

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My daughter had two baby teeth pulled today. I was anxious about it, but those fears were misguided. The compassionate care from Dr. Foster and the two nurses was OUTSTANDING. The practice prefers that parents not be in the room for the procedure, but I voiced my concerns and desire to be present, and Dr. Foster allowed me to stay. My daughter, who I thought would be more upset and difficult to work with, handled it like a champ and I was able to help the team keep her calm. The lead nurse was extremely sweet to my daughter and communicated very clearly at each step of the process, as did Dr. Foster, and everyone in the room handled the procedure beautifully. We were in and out within an hour. Thanks to the two nurses and Dr. Foster for making what could've been a traumatic experience a relatively pleasant one. We appreciate it!

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The staff was amazing. My daughter's first time ever having to get a cavity filled and she was nervous. We have been going here for 7 years and will be sorry to leave when she needs to switch to an "adult" dentist. Highly recommend them!

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We had to find a dentist in the midst of a move. This was one of the few in the area that worked with our (stinky) dental insurance. For the past 3 years, my children who are ages 10 and 12 now, have gone here regularly. We have experienced regular cleanings, finishing of a root canal, and having teeth pulled for braces. I have one highly anxious child and today Dr. Foster was wonderful. I love her bedside manner and being able to care for a child that chose not to watch a movie or have gas to distract them from the impending procedure. Dr. Paddy has been pretty good too...with the exception of being able to calm my youngest during a difficult tooth extraction. The staff is friendly and inviting. Billing questions have been handled promptly. I absolutely love the office set up too. Being able to have your kids in the same room makes it wonderful when you want to be able to comfort both kids. I recommend this place to others.